Install Coordinator

About the role

You will help coordinate plumbing installation projects from start to finish. This role ensures projects are scheduled properly, materials are ready, and customers stay informed throughout the installation process. You'll work closely with technicians, project managers, and customers to ensure every installation is completed efficiently and meets Sierra's quality standards. HVAC or plumbing experience is helpful - but we're also willing to train candidates who are organized, reliable, and eager to learn.

Responsibilities

• Schedule and coordinate plumbing installation projects with customers and field technicians
• Prepare job scopes and verify materials needed for installations
• Confirm installation requirements before technicians arrive on site
• Serve as the primary point of contact for customers during the installation process
• Ensure installations are completed safely, on time, and according to company standards
• Communicate with project managers, technicians, and suppliers to resolve issues quickly
• Track job progress and maintain accurate records in scheduling systems
• Provide updates to management on job status and scheduling needs
• Support the sales team during project handoffs to ensure smooth execution
• What Helps You Succeed
• (We encourage different skillsets and backgrounds - if you meet most of these, please apply)
• Strong organizational and scheduling skills
• Clear and professional communication with customers and technicians
• Ability to manage multiple projects and shifting priorities
• Comfortable working with scheduling software and computer systems
• Detail-oriented with a focus on quality and customer satisfaction
• Positive attitude and team-focused mindset

Requirements

• We keep these limited and essential:
• Age 18 or older
• Ability to communicate professionally with customers and team members
• Ability to work at a computer for extended periods
• Must be able to pass a background check and drug screening
• Experience in plumbing, HVAC, construction coordination, or dispatching is a plus - but not required.
• Why This Role Matters

Benefits

Additional Information

We're looking for a detail-oriented Plumbing Install Coordinator who enjoys organizing projects, communicating with customers and technicians, and helping installations run smoothly from start to finish. If you enjoy solving problems, staying organized, and working in a team-focused environment - this role could be a great fit for you. At Sierra Air Conditioning and Plumbing , we're committed to creating an environment where team members from all backgrounds can thrive, feel included, and build rewarding careers. Why You'll Love Working at Sierra We offer a wide range of benefits that support different life stages and personal needs: 1 Week of PTO 401(k) with company match Health, dental, and vision insurance Year-round stable work Bonus opportunities and performance spiffs Leadership and personal development programs through Nexstar Network ServiceTitan technology to support your success Ongoing hands-on training A clean, professional workplace Frequent team meals, appreciation events, and celebrations On-site gym Supportive culture with respect, collaboration, and growth at the center We're intentional about building a work environment where people feel safe, valued, and welcomed.

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