Technical Complex Repairs Colleague
External
Aspire Housing · St50qwPrepare for this interview
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About the role
As a expert colleague, you will carry out detailed inspections, diagnose root causes, and deliver multi-trade repairs that fully resolve issues in customers' homes. Your work will include: Investigation and accurate diagnosis of damp, mould and condensation Delivery of effective repair solutions and preventative works Multi-trade tasks across joinery, plastering, plumbing, decorating, general building and property maintenance Completion of planned upgrades where required Use of digital tools to record outcomes, triage cases and support compliance Providing clear, supportive customer advice You will need: Solid multi-trade experience and confidence handling complex repairs Strong social housing, construction or property maintenance background A proactive mindset and commitment to high quality workmanship A full valid driving licence
Requirements
- We want people who:
- Are excited to shape a new team and new ways of working
- Care deeply about improving customers' homes and experiences
- Are solutions focused, curious and open to change
- Bring expertise but also want to keep learning
- Thrive in a collaborative, supportive environment
Benefits
Additional Information
Technical Complex Repairs Colleague Newcastle under Lyme & surrounding areas £37,500-£39,995 Be Part of Something New - Shape the Future of Safe, Healthy Homes at Aspire At Aspire Housing, we're investing in a brand-new specialist team dedicated to delivering high quality, compliant responses to complex repairs-with a strong focus on damp, mould and condensation management in line with Awaab's Law. This team will play a crucial role in ensuring our customers live in safe, healthy, and well maintained homes. If you're passionate about doing things differently, improving processes, and using your expertise to shape a new service from the ground up, this is your moment. We are recruiting for: Several Complex Repairs Operatives with strong multi-trade skills, excellent diagnostic capability, and a clear understanding of how to resolve and prevent damp, mould and condensation issues About the New Team This newly formed team will be responsible for ensuring Aspire complies with emerging legal requirements while delivering a high quality, responsive, customer focused complex repairs service. You'll be part of a group that thrives on innovation, continuous improvement, and challenging "the way things have always been done." Together, you will: Deliver repairs with precision and consistency Identify root causes and prevent future issues Drive compliance with Awaab's Law and wider housing standards Help design new processes, systems and best practice approaches Improve outcomes for customers and safeguard their wellbeing
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