Business Test Analyst I

About the role

Coordinates and performs testing for major system enhancements, including reviewing documents for testing, creating test matrices and executing test cases. Functions as a liaison between the operations areas and Information systems by researching technical production issues for immediate and long term resolution. May also partner/communicate with other internal/external customers/plans. Location: This position is full time (40 hours/week) Monday-Friday 8am-5pm and will be hybrid in Nashville, TN

Responsibilities

• Prepares and reviews test data and test matrices for system changes
• Develops test matrices to accurately reflect changes and details expected outcome
• Executes test cases and evaluates test results for errors
• Reports problems through appropriate channels and suggests corrections for a successful implementation
• Utilizes internal and external software necessary to support testing and development of skills
• Researches and documents system problems and assists in their resolution
• Reviews and completes various daily reports to ensure system is performing as expected
• Prepares written reports and analysis, including recommendations pertaining to system functionality
• Utilizes internal and external applications for technical research of system issues
• Functions as a liaison between the production operations areas, other area testers and Information Systems to facilitate communications
• In addition, assists customers and testers with issues that arise both in production and during testing
• To Qualify for This Position, You Will Need:
• Required Education: High School Diploma or equivalent
• Required Work Experience: 2 years of experience working in related processing support systems
• Required Skills and Abilities: Basic business math skills. Strong verbal and written communication skills. Related systems support knowledge. Strong research and analytical skills. Attention to detail.
• Required Software and Tools: Microsoft office
• We Prefer That You Have The Following:
• Preferred Education: Bachelor's degree-in Business, Healthcare, Information Technology, or other job related field
• Preferred Software and Other Tools : Experience with DB2, TI TOOL, Access Database, Microsoft Excel and Quality Center
• What We Can Do for You:
• 401(k) retirement savings plan with company match.
• Subsidized health plans and free vision coverage.
• Life insurance.
• Paid annual leave - the longer you work here, the more you earn.
• Nine paid holidays.
• On-site cafeterias and fitness centers in major locations.
• Wellness programs and healthy lifestyle premium discount.
• Tuition assistance.
• Service recognition.
• Incentive Plan.
• Merit Plan.
• Continuing education funds for additional certifications and certification renewal.
• What to Expect Next:
• After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and salary requirements.
• Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.
• Equal Employment Opportunity Statement
• If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
• We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information .
• Some states have required notifications. Here's more information .

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