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People Operations Generalist

External
openspace logoOpenspace · Austin, TX
$55K–$85K/yrFull-timeOn-site2w ago
ComplianceDocumentationPayrollProcess Improvement
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Responsibilities

  • Employee Lifecycle & Onboarding
  • Manage and continuously improve new hire onboarding and new hire orientation programs, including pre-boarding through ramp, and expanding the department onboarding experience.
  • Oversee end-to-end employee lifecycle processes, including hires, transfers, promotions, leave of absence, and off-boarding
  • Ensure a consistent, compliant, and high-quality onboarding experience across all functions and geos
  • HR Operations & Compliance
  • Maintain accurate employee records and ensure HRIS data integrity across systems
  • Process benefits changes
  • Manage personnel files in compliance with applicable federal, state, and local regulations
  • Assist with internal and external audits, ensuring documentation readiness and compliance adherence
  • Manage compliance processes: I-9/E-Verify, ACA filings, COBRA, payroll audits
  • Serve as a primary point of contact for employee inquiries, providing timely and accurate support
  • Partner with People Business Partners to address and resolve employee issues
  • Develop and maintain documentation, FAQs, and resources to enable employee self-service
  • Process Improvement & Systems
  • Become a SME for UKG
  • Become a SME for UKG reporting
  • Identify and implement process improvements to increase efficiency, accuracy, and scalability
  • Reduce reliance on manual processes and improve utilization of HR systems and tools, with focus on AI tools
  • Generate ad hoc reports and support HR data requests
  • Create, document, and maintain standard operating procedures (SOPs) and workflows
  • People Team Support
  • Actively assists with the annual "Build" all company meeting
  • Main back up to the POps Coordinator and POps Generalist

Requirements

  • 4+ years of experience in People Operations, HR Operations, or a related field
  • Significant experience working with HRIS platforms (e.g., UKG)
  • Experience managing onboarding and employee lifecycle processes
  • Strong attention to detail and consistent accuracy
  • Ability to manage multiple priorities and deadlines
  • Effective communication and interpersonal skills
  • Process-oriented with a continuous improvement mindset
  • Ability to handle sensitive and confidential information
  • Demonstrated organizational and project management skills
  • Working knowledge of HR compliance, personnel records management, and audits
  • This role requires the ability to travel. The average travel requirements of this role are up to 5%.
  • Base Salary: $55,000 to $85,000
  • If this role isn't what you're looking for, please consider other open positions .
  • #LI-Remote

Benefits

Health insurance401(k)Remote work optionsFlexible scheduleEquity / stock optionsParental leave

Additional Information

Brief summary of role: The People Operations Generalist is responsible for managing and scaling core People Operations processes across the employee lifecycle, ensuring a seamless, compliant, and high-quality employee experience. This role drives efficient onboarding, maintains HR data integrity, and ensures adherence to regulatory requirements. In partnership with cross-functional stakeholders, this individual optimizes systems, streamlines workflows, and implements scalable, process-driven solutions that enhance operational efficiency and support organizational growth.


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