Manager of Gallery Learning

About the role

The Manager of Gallery Learning will manage the docent program, including recruitment, training, protocols, and evaluation. In consultation with the School & Educator team, design school tour study guides, gallery materials, and other resources for students and educators. Serve as a museum-wide resource for best practices in object-based learning and in-gallery facilitation, and support other Education initiatives as needed. ABOUT SAM As SAM heads into its second century, we are boldly reimagining what we can and should be. Our goal is to be a model for the future of museums - a bold, dynamic hub of creativity, belonging, and cultural leadership, shaping the future of art and community. Embracing new ways of engaging communities and seeking innovative partnerships - all while keeping art and community at the center of what we do. This ambitious effort represents a transformative shift and radically redefining how art museums operate. This is a pivotal moment for SAM, and we are seeking great talent to join us on our journey. Working at SAM is not just a job-it's a chance to be part of a vibrant, creative community.

Responsibilities

• With the School & Educators team, develop and implement best practices for docent procedures, operations, and communication with key school tour stakeholders, including teaching artists, educators, and frontline staff
• Serve as a resource for staff and volunteers across the museum in object-based learning and in-gallery facilitation
• Oversee publication of gallery learning resources, institutional calendars, and protocols for docents and other collaborators across email, web, in-person, and other communication channels
• Be available to support school tour and art workshop facilitation as needed
• Reflect on K-12 programs and adult tours using visitor surveys, interviews, or other evaluation methods
• Support department efforts as needed for other audiences including families, teens and general audiences
• Ensure institutional protocols and procedures are followed in reserving dates and spaces, requesting tech and A/V support, and other cross-departmental functions
• Track docent program expenditures and revenue and process payments with finance as needed. Manage docent budget and advise on annual department budgeting cycle
• Create regular reports (both qualitative and quantitative) to support grants and department information sharing
• Participate in institutional learning opportunities to grow our collective understanding and integration of antiracism, cultural competency, and equity values into SAM's work
• WE ARE LOOKING FOR
• Required Qualifications
• Bachelor's degree in education, curriculum & instruction, art education, art history, related field, or equivalent experience
• Four years of experience in the museum or related field
• Knowledge of informal learning strategies and museum education and experience with intergenerational learning, K-12 Education, and informal education
• Commitment to access, equity, and inclusion in approach to content creation and audience engagement
• Knowledge of volunteer management and working with or managing intergenerational volunteers
• Ability to build positive working relationships within as well as outside of organization with strong orientation to teamwork, collaboration, and flexibility
• Demonstrated ability to establish and maintain effective relationships with both internal and external stakeholders
• Professional verbal and written communication, with an ability to tailor communications according to audience
• Successfully assess priorities and work well within deadlines
• Proficiency in Microsoft Office Suite, Zoom, internet based research, experience with Slack and Asana a plus, OR willingness to learn Asana and Slack quickly
• Ability to pass and maintain security background check clearance

Requirements

• Experience with docent and volunteer programs
• Experience with accessibility and/or multilingual learning opportunities
• Experience leading tra

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Seattle Art Museum? Share your experience