KYC/Due Diligence Operations, Analyst
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About the role
The KYC / Due Diligence Operations team sits within Business Operations Services and is responsible for delivering a client-centric, digitally enabled, and risk-aware documentation and due diligence process. The team supports onboarding, ongoing reviews, and changes across distribution and investment channels, helping ensure BlackRock meets its global AML/KYC obligations while enabling sustainable business growth. This role offers exposure to complex onboarding activities, regulatory change, and cross-functional stakeholder engagement in a fast-paced global environment.
Responsibilities
- Ensure fund distribution partners meet applicable AML/KYC requirements , and that the appropriate processes are followed for new onboarding requests and periodic reviews to mitigate risk to BlackRock.
- Compile, review, and maintain client documentation , including AML/KYC, tax, contractual, and related records, ensuring accurate filing, storage, and retrievability.
- Review contractual data and documentation for new, existing, and exiting clients, and respond to related data queries from the business.
- Partner closely with Legal, Compliance, and other internal teams to manage exceptions and ensure policies and procedures are applied consistently.
- Contribute to the development and ongoing enhancement of the control environment , policies, and procedures, with a focus on continuous improvement and client experience.
- Support and lead initiatives and projects within the team's remit, ensuring change impacts are understood and operational risk is considered.
- Demonstrate awareness of financial markets and regulatory developments , and assess potential impacts on processes and client arrangements.
- Produce daily and monthly management information , metrics, and materials for local and global leadership and governance forums.
- Use digital tools and platforms, including Microsoft Office applications and Copilot , to support efficient process execution and analysis.
- Experience & Skills Required
- Minimum 1 year of relevant experience in financial services operations, client onboarding, AML/KYC, or documentation management.
- Experience handling client documentation and data; familiarity with AML/KYC regulations is strongly preferred.
- Exposure to the asset management industry or investment fund structures is advantageous; experience with Luxembourg-domiciled funds is beneficial but not required.
- Strong analytical and attention-to-detail skills , with a structured approach to problem-solving.
- Excellent communication and stakeholder management skills , with the ability to collaborate effectively across teams and seniority levels.
- Strong planning and organisational skills , able to manage multiple priorities and meet deadlines.
- Excellent command of English (written and verbal) is a strict requirement.
- Proficiency in Microsoft applications (Outlook, Word, Excel, PowerPoint) and comfort using modern digital tools such as Microsoft Copilot .
- Professional qualifications (e.g. CAMS, ICA ) are an advantage but not required.
Benefits
Additional Information
About this role Business Operations Services plays a critical role in enabling BlackRock's clients and businesses through scalable, high-quality, and risk-aware operational solutions. Our teams partner closely with client business groups, Legal, Compliance, and Technology to deliver efficient onboarding, oversight, and lifecycle management while continuously improving the client experience.
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