Data Entry / Administrative Assistant

Responsibilities

• Essential Job Functions & Tasks
• Perform basic, routine administrative duties under immediate supervision, following established procedures.
• Assist with document processing, filing, and retrieval of information in both hard copy and electronic formats.
• Support compilation of reports and gather information from other areas as needed.
• Enter data, perform calculations, and retrieve information using computer systems and office equipment.
• Support timekeeping and expense reporting across various systems.
• Create and update presentations, including PowerPoint materials.
• Maintain and manipulate spreadsheets, including pivot tables.
• Help document process improvement efforts and related administrative materials.
• Assist with new employee training and onboarding-related administrative support.
• Communicate effectively with coworkers, business units, and others supporting the facility.
• Take the lead on facility communications as needed.
• Answer telephone calls, take messages, and communicate via electronic mail in a clear, professional, and helpful manner.
• Receive and distribute incoming and outgoing mail.
• Provide customer-focused support and refer questions or issues appropriately when needed.
• Demonstrate initiative, strong problem-solving, and the ability to learn new tools, systems, and responsibilities quickly.
• Work collaboratively to support productivity across the department and facility.
• Be onsite in Niles, with limited flexibility to work from home during major weather events when needed.

Requirements

• Education requirements are listed below:
• High school diploma or GED
• Work Experience requirement listed below:
• 6-9 months of post-high school experience in learning and utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter writing, telephone technique) desirable.
• Other preferences:
• Strong computer skills, including experience with Microsoft Office products, especially PowerPoint and Excel
• Experience with spreadsheet manipulation, including pivot tables
• Strong verbal and written communication skills
• Ability to organize data and processes effectively
• Good analytical and problem-solving skills
• Ability to work onsite and support a facility-based team
• Ability to handle multiple priorities and support multiple business units
• Comfortable working in a role that includes both administrative support and facility communication responsibilities
• Sedentary physical demand level
• What you'll get:
• Base Salary from $46,049-$57,562/year. In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
• #LI-Onsite
• #AEPCareers
• Compensation Data
• Compensation Grade:
• SP20-003
• Compensation Range:
• $22.14 - $27.67
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• It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrad

Benefits

Additional Information

Job Posting End Date 06-25-2026 Please note the job posting will close on the day before the posting end date. Job Summary Responsible for providing administrative support to the assigned facility and multiple business units within the service center. This onsite role in Niles supports daily office and operational needs, including timekeeping, expense reporting, spreadsheet maintenance, presentation creation, document processing, and communication support for the building. The position serves a facility supporting Southwest Michigan and parts of Northern Indiana and requires someone who can take the lead on communication for the site, work effectively with multiple stakeholders, and learn systems and processes quickly. Job Description

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