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Field Technician - Nordics

External
enovis logoEnovis · Djo, Sweden
Full-timeOn-site2w ago
AgileDocumentation
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About the role

ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company's extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com .

Responsibilities

  • Day to day Key Responsibilities
  • Your mission:
  • Perform visit to customers for repair and detect qualified leads
  • Promote Service contracts (extended warranty, annual maintenance, calibration)
  • Maintenance on medical devices in the workshop and at customer's place
  • Perform failure finding on returned devices
  • Perform mechanical/electrical repairs
  • Perform functional testing and electrical safety tests
  • Perform paperwork for traceability of the repairs (Oracle, Agile) and for shipping documents (customer reports, delivery documents, customs clearance)
  • Perform reprocessing of our Rental/Loan/Trial fleet of devices
  • Assist with spare part warehouse inventory and management
  • Assist the warehouse team for end of period
  • Assist the field sales team on request
  • Cooperate with the hotline support and customer service teams
  • Assist in documentation preparation for QA
  • Support analysis reports and feedback adequate information
  • Participate in the continuous improvement effort with the international service team to optimize process and upgrade technical documentation

Requirements

  • Technical education diploma or equivalent
  • Associate degree of certificate in electronics/repair program preferred
  • Ability to sell service contracts, accessories and share qualified leads with sales team
  • Ability to troubleshoot, test and repair technical equipment
  • Ability to work on own initiative with minimal supervision
  • Strong English communication skills due to international environment, technical documentation and collaboration with service team
  • Good organizational skills to work on multi-tasks with sense of urgency and travels planning
  • Good analytical, communication and reporting skills
  • Awareness of electrical and mechanical health and safety issues
  • Self-organized, problem-solving, attentive, and motivated
  • Team and customer oriented
  • Preferably candidate that can start immediately
  • Available to travel abroad for training and to travel in Sweden, Denmark, Finland, Norway to visit customers (
  • EQUAL EMPLOYMENT OPPORTUNITY

Benefits

Health insuranceVision insurance

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