Field Service Technician

Responsibilities

• Comply with all Health, Safety and Environmental policies
• Support organisational objectives and company policies
• Carry out assigned tasks including installation, training, repair, and maintenance of equipment in a timely manner to ensure customer satisfaction
• Work closely with the Shift Lead to review equipment issues and performance, and assist in preparing customer reports
• Ensure all tools and test equipment are properly calibrated, maintained, and in good working condition
• Provide technical support to customers and other service professionals when required
• Support ad-hoc tasks and project work as assigned
• Maintain clear and effective communication, both verbal and written
• Exercise cost awareness and take steps to minimise expenses wherever possible
• Perform any other duties assigned by the Shift Lead, including participation in overseas projects
• We are looking for someone who is technically competent, dependable, and able to work both independently and as part of a team.
• Education and Training
• Diploma or equivalent technical training in Electrical, Electronic, IT, Hydraulics, or Air-Conditioning Systems. Candidates with a Higher Nitec qualification and relevant hands-on experience will also be considered.

Requirements

• Minimum of 2-3 years of experience in troubleshooting and performing field repairs on electrical and electronic systems and equipment.
• Knowledge and Skills
• Strong communication skills with a customer-focused mindset and ability to work effectively in a team. Must be responsive and attentive to customer needs at all times. A valid Class 3 driving licence is highly preferred.
• Supervision
• This role does not primarily involve supervision. However, there may be opportunities to oversee others on a project basis when required.
• Physical and Mental Requirements
• Work Environment
• This role is primarily based at customer sites. Work locations may include airports, correctional facilities, courthouses, cruise ships, and other operational environments as required by the Line Manager
• Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

Benefits

Additional Information

Join our team as a Field Service Technician We are looking for a committed and reliable Field Service Technician to be part of our Service team, delivering high-quality support to our clients. This role is ideal for someone with strong technical skills who takes ownership of their work and enjoys contributing as an individual while working collaboratively.

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Company Intel

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