Technical Operations Specialist

About the role

The Lattice Showcase team at Anduril delivers immersive experiences that tell cohesive, compelling stories about how Anduril products accomplish critical missions. Leveraging Sand Table-our internal 3D visualization platform that transforms data into interactive augmented reality environments-we translate complex demonstrations into streamlined, interactive showcases for government and military leaders. We work across multiple product lines-integrating capabilities from autonomy, hardware, and software-to craft narratives that align all stakeholders around mission outcomes. Our work bridges engineering simulation and compelling storytelling: we take real-world demos running in simulation and transform them into polished, interactive experiences that showcase how our technology delivers mission success. As a cross-functional team of designers, operators, and integrators, we combine technical depth with narrative craft to demonstrate the full potential of Anduril's capabilities. As a Technical Operations Specialist on the Lattice Showcase team, you will deliver compelling and operationally credible demonstrations that showcase Anduril's technology solving real-world defense challenges. Your work will ensure complex, multi-product AR demonstrations run flawlessly for decision-maker audiences-balancing technical precision with seamless execution that builds confidence and trust.

Responsibilities

• Deliver high-impact AR demonstrations of Sand Table technology to government and military stakeholders, ensuring flawless execution in high-stakes environments
• Rapidly diagnose and troubleshoot technical issues across the full demo stack-including AR hardware, software applications, and network connectivity-often in real-time during live presentations
• Maintain and prepare demo equipment to deployment-ready standards, including software updates, hardware checks, and pre-demo validation
• Collaborate with software engineering, product, and business development teams to coordinate demo requirements, timelines, and success criteria
• Conduct testing of AR software releases and provide actionable feedback to development teams based on field performance and user experience
• Travel to conduct demonstrations at client sites (up to 75% travel)
• REQUIRED QUALIFICATIONS
• Exceptional communication skills with the ability to provide white-glove customer service to senior government and military officials
• Strong technical troubleshooting abilities with a methodical approach to diagnosing and resolving issues under pressure
• Hands-on networking experience, including troubleshooting connectivity issues and ensuring reliable network performance for demonstration environments
• Meticulous attention to detail and commitment to delivering high-quality, polished demonstrations
• Comfort working independently in dynamic, fast-paced environments, often with minimal on-site support
• Willingness to travel up to 75% of the time
• Must hold an active U.S. Secret security clearance or be eligible to obtain one immediately upon hire

Requirements

• Familiarity with software development workflows, release processes, and bug tracking systems (Confluence, Jira)
• Hands-on experience with AR/VR technology, including setup, configuration, and troubleshooting of headsets and applications
• Understanding of simulation technology and real-time 3D environments
• Background in technical operations, field service engineering, IT support, or sales engineering roles
• Military experience, particularly in technical or operations roles
• Experience supporting high-stakes demonstrations or presentations for executive or government audiences
• US Salary Range
• $113,000 - $149,000 USD

Benefits

Additional Information

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

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