Senior Consultant, Technology Transformation and Program Leadership

Responsibilities

• Serve in a program/project management role for large-scale enterprise technology transformations; structure and manage your own work and the work of others within a workstream; support workstream planning and execution by collaborating with team members and client functional and technical leads
• Support stand-up and execution of Transformation Offices that integrate program governance, technology delivery, change management, enterprise architecture, and benefits tracking.
• Partner with third-party system integrators, developing integrating plans and holding delivery partners accountable for scope, quality, timeline, and outcomes.
• Structure and lead deliverables via thorough and effective data gathering, generate sound hypotheses, and deliver high-quality analyses.
• Build practice area capabilities, identify and scope practice development initiatives, lead onboarding activities, and lead training delivered to the practice.
• Actively participate in proposal development by synthesizing client asks and issues while mapping West Monroe methodologies and reviewing client materials to determine appropriate scope as well as potential areas out-of-scope.
• Contribute to thought leadership development aligned to specific engagement (blogs, articles, white papers).
• Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising around sound judgment in evaluating outputs.
• Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.
• Assist team members in integrating effectively into the team, providing instruction, assistance, and coaching on methodologies and work approach.
• Model and mentor more junior-level consultants day-to-day in personifying West Monroe values with clients, on project teams, and within individual relationships.
• May serve as a Career Advisor to an intern or more junior-level consultant.
• Support recruiting, interviewing, and selecting campus and experienced new hire consultants.

Requirements

• Bachelor's degree or equivalent experience required.
• 4+ years of experience in various aspects of program/portfolio management, transformation office (TO), and major technology systems implementation with at least one of the following:
• Full lifecycle major system implementation (e.g. ERP, CRM, HCM) with project/program management or lead business analyst role
• Part of a Transformation office overseeing a large portfolio of initiatives & value realization
• Part of a technology workstream for a merger or carve-out in a moderate-to-high complexity transaction.
• Clear understanding and experience in SDLC and associated program and portfolio management methodologies (including but not limited to PMI, waterfall, iterative, Agile, Scrum, and SAFe).
• Experience leveraging program and portfolio management tools such as MS Project, Planview, Clarity, and Smartsheet.
• Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.
• Exceptional written and verbal communication skills including the ability to create impactful and concise executive stakeholder-ready deliverables, and polished client-facing oral communication skills.
• Strong data visualization and analysis skills; comfortable using tools like Excel to analyze data and present key insights in a compelling way.
• Highly proficient in Microsoft Office Suite (Excel, PowerPoint, Word). - Demonstrated success within one or more of West Monroe's core industries including Consumer & Industrial Products, Healthcare (paye

Benefits

Additional Information

Are you ready to make an impact? West Monroe is currently seeking a Senior Consultant to join our Operations Excellence practice within our Enterprise Strategy & Execution (ES&E) discipline. This person will bring expertise supporting clients through large technology transformation initiatives - this includes but is not limited to transformation office stand-up/execution, program/project management of key workstreams, value management and vendor management activities. ES&E consultants deliver comprehensive solutions that transform operations through effective transformation management, strategic sourcing and optimizing people, process, and technology. Candidates should also have experience in helping to develop and/or enhance supporting methodologies and tools, as well as integrating these with other consulting solutions (e.g., technology and vertical practices).

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