Patient Service Associate (Executive Health Screening)
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About the role
Job Description Attend to patients' needs in a calm, courteous, and professional manner Handle new clients/patients' inquiries and provide prompt responses and assistance Promote positive relations with all individuals who come into contact with the clinic Maintain confidentiality of all patient information and pertinent health screening data Work cohesively with other departments and co-workers as part of a team Analyze and resolve problems while exercising good judgment Perform basic clinical procedures, including triage measurements such as height and weight (training will be provided) Demonstrate willingness and interest to learn phlebotomy and other basic clinical skills (training will be provided) Job Requirements Background in customer service / front desk / concierge roles Minimum GCE N / O Levels Excellent communication and interpersonal skills Experience as a receptionist or front-line counter staff will be an added advantage IT-savvy and comfortable using computer systems Keen interest in learning basic clinical procedures, including phlebotomy and patient triage Able to commit to a 5.5-day work week (Monday to Friday; Saturday)
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Company Intel
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