Systems And Procedures Analyst

About the role

This position is designated as a Systems and Procedures Analyst located in a Call Center Team (CCT)/Phone Section, Call Center Division (CCD), Payroll Operations Support (POS) of the Financial Services Center (FSC), Austin, Texas. Duty locations will be determined upon selection. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/22/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. For a GS-11 position you must have served 52 weeks at the GS-09.The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to some former Federal employees applying for reinstatement, as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade. You may qualify based on your experience and/or education as described below: Specialized Experience GS-09: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Specialized experience is defined as; Experience with VA Payroll and accounting systems, VA Time and attendance system (VATAS), as well as the Defense Civilian Payroll System(DCPS) software and Defense Finance Accounting. Follows applicable regulations and instructions regarding access to computerized files, release of access codes, in accordance with the provisions of the "Privacy Act of 1974 and other applicable laws, federal regulations, VA statutes and policy. Experience researching general payroll, retirement, and TSP matters. Experience providing customer support to field station employees. Effectively communicate payroll issues orally and in writing. OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Master's degree or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL. B or J.D., if related. OR Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond 1 full year of graduate level education. Specialized Experience GS-11: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Specialized experience is defined as; Independent and thorough knowledge of payroll and accounting systems, VA Time and attendance system (VATAS), as well as the Defense Civilian Payroll System (DCPS) software and Defense Finance Accounting. Functional knowledge of accounting policy and system analysis procedures necessary to assess the impact of payroll transactions on FMS and other related financial systems Perform duties and assignments relating to general payroll, retirement, and TSP Matters. Monitor system processing answering inquiries from field station employees. Coordinate daily, weekly, and monthly reports within various sections of significant findings with appropriate recommendations. OR Education for GS-11: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related; OR Combination of Experience and Education for GS-11: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond a Master's or equivalent graduate degree. You will be assessed on the following Competencies for this position: Self-Management Technical Competence Reasoning Oral Communication Compliance Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: Resume must include job title and employer name, number of hours worked per week, start and end dates (including month and year), list of duti

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