Program Director

Responsibilities

• Content Management Systems Administrator
• Serve as the Content Management System (CMS) Administrator for the organization, overseeing the functionality of the website including content, design, and future upgrades/migrations.
• Oversee the management and posts of LEARN's social media platforms.
• Set the strategic direction for the LEARN Annual Report and provide guidance to the Community Engagement and Outreach team on implementation and completion of report deliverables.
• Oversee creation of LEARN's collateral, including brochures, infographics and campaigns within NetSuite platform.
• Lead and develop marketing, community engagement, and outreach initiatives by preserving and expanding the membership base through modern digital strategies; identify and meet new prospects and scope technical requirements to connect them to LEARN.
• Handle oversight of projects at a tactical, strategic, and operational level; assuming responsibility for projects that may not have a clear owner.
• Develop and implement a member retention and member engagement program with actionable performance targets.
• LEARN's Subject Matter Expert
• Serve as LEARN's Subject Matter Expert (SME) and point of escalation for all process-related queries regarding business development, outreach, and customer service issues.
• Implement short- and long-term strategic goals by creating a business development plan for marketing, sales, and outreach initiatives, focusing on actionable performance targets.
• Develop and implement a demand management process. Track and forecast resource utilization and provide reports, as requested. Track and update projects for the organization and provide reports, as requested.
• Oversee all forms of communication with LEARN staff, members, stakeholders, collaborators, and potential customers; including presentations, proposals, email correspondence, reports, press releases etc.
• Identify and analyze member's strategic plans and initiatives with the goal of finding opportunities for LEARN to provide support.
• Oversee all tasks, deadlines, and materials for Quarterly Board Meetings, Governance & Participation, Operations & Services, Executive Committee, and any ad hoc committee meetings.
• Educate members and potential members about LEARN's services and be able to articulate the technology and value of LEARN.
• Attend national/regional/local meetings on behalf of the organization; gather national data on services, applications, and other business development opportunities from LEARN's peers across the country.
• Required Qualifications
• Bachelor's degree + 10 years of experience developing and interpreting financials related to technology and understanding business drivers and the relationship to technology solutions.
• Strong team-oriented leader, focused on LEARN's success over individual or team success.
• Experience developing long-term revenue forecasts and ROI models.
• Familiarity with current and emerging networks, cybersecurity and information technologies preferred.
• Experience in growing and maintaining facilities based IT and network infrastructure business str

Benefits

Additional Information

Job Posting Title: Program Director ---- Hiring Department: Texas Advanced Computing Center ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt from FLSA ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: DALLAS, TX ---- Job Details: General Notes The Texas Advanced Computing Center (TACC) at The University of Texas at Austin is one of the leading supercomputing centers in the world, supporting advances in computational research by thousands of researchers and students. TACC staff help researchers and educators use advanced computing, visualization, and storage technologies effectively, and conduct research and development to make these technologies more powerful, more reliable, and easier to use. TACC staff also educate and train the next generation of researchers, empowering them to make discoveries that advance knowledge and change the world. Candidates will need to upload a resume, letter of interest, and the names of three references to apply for this position. UT Austin offers a competitive benefits package that includes: 100% employer-paid basic medical coverage Retirement contributions Paid vacation and sick time Paid holidays Please visit our Human Resources (HR) website to learn more about the total benefits offered. Purpose As a member of LEARN's executive leadership team, this position manages ongoing member business relationships and leads the development of new services to better support LEARN's members and prospective partners.

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