Dealer Relationship Manager, TDAF

About the role

Work Location: Brossard, Quebec, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: 81 600$/$81,600 - 115 200$/$115,200 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: TD Auto Finance is a dynamic division within TD. This is an exciting opportunity to join a rapidly growing business focused on providing a robust array of automotive financing options to meet our customers' needs as well as the needs of our dealer partners. In Canada we also finance recreational and leisure vehicles and serve the Prime and Non-Prime Auto market. In the goal to become Canada's #1 auto lender we are over 900 people strong including an external sales team located coast to coast, as well as teams in credit adjudication, funding, inside sales, loan administration, customer service, collections and recovery, and our federated functions of risk management, technology solutions, finance & human resources. Our offices are located in Canada in Toronto, ON, Brossard, QC & Nanaimo, BC. Job Description Under the direction of a Director of Business Banking, the Dealer Relationship Manager (DRM) is a professional sales consultant, responsible for establishing and maintaining productive, long term relationships with TDAF's dealer partners while focusing on business development in an assigned territory. The DRM will achieve targeted volume production through a disciplined sales approach to managing an assigned territory and by providing outstanding levels of service to TDAF's dealer customers. The incumbent performs all duties within established Marketing Policies & Procedures. Employ effective business development & relationship management techniques to assist in meeting or exceeding established volume targets for the territory (Retail & Wholesale). Use market intelligence and TDAF forecasting metrics to assist in establishing target volumes and corresponding marketing plans that meet or exceed the required growth for the assigned territory. Gather and maintain in TDAF's CRM, intimate market intelligence for each dealer with regards to primary contacts, sales volumes, competitive preferences and other pertinent relationship data. Monitor and increase TDAF's registered dealer penetration in the assigned territory by maintaining accurate prospect and registered information in CRM and using targeted sales techniques. Monitor and increase TDAF's submitting and funding dealer penetration in the assigned region through focused service on targeted accounts. Enhance the depth of relationships within the dealership by maintaining regular contact with multiple key contact points within the dealership. Develop and maintain positive relationships with TDAF' Alliance partners through regular telephone, email and in-person meetings. Consult with TDAF's dealer customers to understand their specific needs and objectives regarding their approach and understanding of the special finance market; Maintain a high level of industry knowledge with a specific expertise in special finance and it's applications within the dealership to provide consultative service to our dealer partners. Provide exceptional and expedient service when called upon by dealer partners for any reason including dealer complaints or dealer issues. Oversee the overall relationship with each dealer account within the assigned territory to ensure positive and progressive relationships with each touch point at TDAF. Job Requirements Employ effective territory management practices to maximize opportunities and minimize risk within the assigned region. On the road at least 80% of the time. An average of 4-5 dealer visits per business day are maintained by using an efficient, cost effective and flexible territory schedule that is housed in CRM. Uphold TDAF's service proposition by ensuring adequate preparation is completed prior to dealer calls ensuring value is presented within each visit. Effectively utilize various visit types within the dealership to deploy TDAF' product throughout each dealer account. Use market intelligence and field inspections to manage TDAF's risk within the dealer network. Use market penetration information as well as activity data to adjust territory scheduling and frequency of dealer visits based on service needs and opportunities. Coordinate the field

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at TD Bank? Share your experience