Development Assistant, International Development and Operations

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University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Development Assistant, International Development and Operations Job Profile Title Administrative Assistant B Job Description Summary The International Development office, within University Strategic Philanthropy and Partnerships in Development and Alumni Relations at the University of Pennsylvania, is responsible for maximizing philanthropic support for priorities across the University and overseeing leadership engagement from Penn's alumni, parents, and friends residing outside the United States. The office also manages two international foundations and three global leadership fundraising committees to facilitate further giving and engagement. Reporting to the Senior Associate Director of International Operations and Board Relations, the Development Assistant serves as the primary administrative and clerical support for the International Development office. The Development Assistant is intimately involved with all aspects of the day-to-day operation of the program and a key member of the team. The Development Assistant will provide day-to-day support for the Associate Vice President of International Development, including but not limited to calendar management, coordinating complex travel arrangements, reimbursements, research, database updates, and other correspondence. Under limited supervision, the Development Assistant must be able to exercise judgment and take initiative in carrying out administrative and clerical duties, ensuring that office policies and procedures are carried out in a professional and efficient manner. The Development Assistant must be able to meet deadlines in a fast-paced intercultural environment. Job Description Job Responsibilities Provide day-to-day administrative support for AVP including but not limited to: calendar management, coordinating complex travel arrangements, reimbursements, research, database updates, and other correspondence. Provide frontline customer service on behalf of AVP and team, including answering phones, responding to emails, and greeting visitors. Provide timely answers to alumni and donor inquiries. Maintain file organization system for physical and digital files. Support planning and set-up of internal meetings and events, including agendas, talking points, and presentations. Manage international mailings, shipping, customs forms on behalf of the team. Complete all Concur travel expense reports on behalf of AVP and frontline fundraisers. As the team BEN Financials user, pay all invoices, create purchase orders, and collaborate with DAR Finance on payment management as needed. Maintain and order office supplies, order and coordinate catering or event supplies. Prepare and track gift agreements for commitments of $25,000 or more in accordance with University policies and guidelines, complete gift transmittals, and adjustments. Provide international gift support, including liaising with Gifts and Accounts Administration on all aspects of international gift transactions, recording, receipting, and reconciliation. Track and update the giving pipeline for the International Development team in DAR CRM software. As a CRM super-user, input meetings, strategies, and other updates; ensure International Development staff meet CRM entry requirements for internal management reports. Assist with maintaining integrity of international data in database. Support the team with international travel to include, but not limited to: assisting with transit and accommodation arrangements, expense reimbursements, providing immediate support if travel issues arise or assistance with

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