Senior Program Manager, Business Transformation

Responsibilities

• Drive Project & Program Management Strategy: Manage the end-to-end approach, process, and lifecycle for complex, transformational initiatives; align project workstreams, manage resources, and resolve cross-functional dependencies.
• Lead End-to-End Project Execution: Own project scope, timelines, schedules, and budgets from discovery through design, build, roll-out, and official close, ensuring that critical business outcomes and intended ROI are achieved.
• Develop Change Management Strategies: Create comprehensive change management strategies and actionable plans (including Impact Analyses, Stakeholder Analyses, Communication Plans, and Training Plans) to drive overall organizational readiness and adoption of new systems or workflows.
• Re-Engineer & Map Business Processes: Map current-state (As-Is) and design optimized future-state (To-Be) business processes, identifying structural gaps, removing inefficiencies, and gathering technical business requirements.
• Develop and Track Performance Metrics: Build, track, and monitor project-specific KPIs to objectively measure business performance, execution health, and long-term value creation.
• Foster Cross-Functional Collaboration: Build trusted partnerships with Executive Stakeholders and leadership teams across DISCO (including Sales, Marketing, Customer Success, and IT) to facilitate alignment, streamline communication, and lead executive decision-making.

Requirements

• Experienced Program Leader: You bring 5+ years of dedicated experience managing complex, cross-functional business programs and projects.
• Change and Process Specialist: You possess hands-on experience in process management and of designing change management strategies tied to project rollouts.
• Exceptional Communicator and Influencer: You possess clear, concise verbal and written communication skills with the professional presence required to partner with, present to, and advise senior executive stakeholders.
• Ambiguity Navigator: You are highly self-motivated, proactive, and exceptionally comfortable navigating and bringing order to ambiguous or rapidly evolving environments.
• Analytical Thinker: You possess strong organizational, critical thinking, and problem-solving skills, with a proven ability to use data-driven insights to uncover root causes and design scalable solutions.
• Even Better If You Have...
• Process Excellence Credentials: Lean or Continuous Improvement (CI) certification.
• Change Management Credentials : Prosci Change Management Certification
• Go-To-Market Domain Expertise: Direct specialized knowledge or previous experience supporting GTM functions.
• High-Impact Facilitation Skills: Advanced presentation-building capabilities (Google Slides) and mastery in structuring complex executive choices to drive swift consensus.
• Authorization to Work in the U.S.: Candidates must be legally authorized to work in the United States without sponsorship now or in the future. DISCO is not currently sponsoring visas, including, but not limited to, H-1B, TN, or EAD, and we are not accepting visa transfers.
• Perks of DISCO
• Open, inclusive, and fun environment
• Benefits, including medical, dental and vision insurance, as well as 401(k)
• Competitive salary plus RSUs
• Flexible PTO
• Opportunity to be a part of a company that is revolutionizing the legal industry
• Growth opportunities throughout the company
• NYC Pay Range
• $85,000 - $100,000 USD
• About DISCO
• At DISCO, we believe AI is a core enabler of how work gets done. All employees are expected to proactively adopt and responsibly use AI tools to drive efficiency, improve outc

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