Infusion Operations Specialist

About the role

We're scaling fast-and need builders. As an Infusion Operations Associate , you'll help launch, optimize, and grow infusion services across multiple sites. This is a hands-on, high-impact role where you'll improve workflows, solve problems in real time, and support teams on the ground.

Responsibilities

• Launch new clinics and support day-to-day operations
• Build and improve workflows (referrals, authorizations, billing, patient engagement)
• Train and onboard new team members; support ongoing development
• Audit processes to ensure quality, compliance, and consistency
• Analyze performance data and drive operational improvements
• Partner cross-functionally to solve problems and scale effectively
• Step in as needed to cover gaps and keep operations running smoothly
• What You Bring
• 3-5+ years of healthcare experience (infusion strongly preferred)
• Deep knowledge of intake, reimbursement, and prior auth processes
• Leadership or mentorship experience
• Strong organization, communication, and problem-solving skills
• Comfort working in a fast-paced, evolving environment
• Familiarity with EMR systems and payer requirements
• Why This Role
• Build and shape a growing program
• High ownership and visibility
• Fast-paced, startup-style environment
• Real impact on patient care
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Benefits

Additional Information

Infusion Operations Associate

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