Community & Digital Support Officer

Requirements

• Singaporeans only
• GCE 'O' Level qualification
• At least 1 year of customer service or relevant experience
• Comfortable using tablets and digital devices
• Good communication and interpersonal skills
• By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec's Privacy Policy (scientecconsulting.com/privacy-policy).
• This authorizes us to:
• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.
• Lai Gan Sao (Victoria) - Outsourcing Team
• ScienTec Consulting Pte Ltd - 11C5781

Additional Information

✨ About the Role ✨ Join a meaningful community initiative where you will help residents, especially seniors, gain confidence in using digital tools and services. Be part of a dynamic team driving digital inclusion through outreach activities, onboarding support, and hands-on guidance. Details Location: Islandwide Working Days: 5 days per week (including weekends, roster-based) Working Hours: 9.00am - 6.30pm / 12.30pm - 10.00pm Salary: $2,760 per month Contract: 6 months (renewable up to another 6 months) Job Responsibilities Engage residents at community events to promote digital participation programmes and mobile app usage Provide 1-to-1 support for app registration, setup, and navigation Conduct briefings and assist with onboarding activities Respond to enquiries and coordinate on-site arrangements with stakeholders, staff, and volunteers Maintain participation records and prepare basic activity reports Support administrative and operational tasks as required

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