Workplace Manager

About the role

Our Wolt Workplace team runs our offices, to ensure our workplaces' functionality, comfort, safety, sustainability and efficiency. Our Workplace Managers in-country ensure that our offices are properly set up for collaboration and focus as well as ensuring that our smaller satellite locations are appropriately supported and well-equipped, and that workplace programs cater to a diverse population of onsite and remote employees. In partnership with our Workplace Operations team we aim to remove any and all friction in the physical space that prevents our employees from being their most successful. You'll be responsible for the Workplace Experience and Operations for our Romanian offices, running things on the ground and creating functional and efficient workplaces for employees and guests. You'll be based in Bucharest and have remote responsibility for our much smaller satellite offices in Cluj & Timisoara, too. Wolt is looking for a Workplace Manager who will report to the Regional Workplace Manager and work out of our Bucharest Office . It's an exciting time to be part of our team in Romania, where Tazz has just joined Wolt and we are in process of creating our new offices in Bucharest and Timisoara. You will work together with the global Real Estate & Facilities teams and help relocate our site in Bucharest in 2025 and then help move and shape our new workplace experience and site operations. The person in this position must be a creative problem solver; adept at handling multiple tasks concurrently. Combining People, Technology, and Space across our Office and Serviced Office locations to create an exceptional workplace experience for our Employees, Visitors and Contractors whilst ensuring an optimal use of resources. You will need to possess the ability to take thoughtful initiative and the desire to go above and beyond. Offering an exciting and fast-paced work environment, we are looking for a committed, hands-on, customer-focused individual with the ability to keep pace with our dynamic growth.

Responsibilities

• You are the primary point of contact / Directly Responsible Individual to landlords, vendors and local stakeholders for all workplaces within your country, which includes our main office in Bucharest and smaller satellite office in Timisoara & Cluj;
• Day-to-day implementation of policies, procedures, and programs that assure well-managed, well-maintained building/s with a focus on functionality, comfort, safety, sustainability and efficiency;
• Lead all workplace programs, including but not limited to food & beverages, lockers, mail services, space planning, reception experience, and workplace technology;
• Manage all site-specific workplace projects and initiatives to improve the workplace by writing playbooks, operationalizing guidelines, and physically improving the office;
• Streamline accessibility of our offices and services ensuring spaces and services are easy to navigate and use, automating and innovating to enable self service where it makes sense;
• Promote a high level of employee satisfaction by ensuring prompt responses to the concerns and needs of the occupants, environmental, health and safety, and quality programs. Ensure the same level of service from team members and Workplace vendors;
• Working alongside local and global stakeholders, develop and maintain a detailed understanding of Wolt's business and key factors influencing their service requirements;
• Build strong relationships with business leaders and local teams to understand their business functions and how to deliver workplace experience strategies that support them;
• Coordinating the activities, financials, vendors, and staffing required for current and future needs of the building, infrastructure and operations including owning the country facilities operating budget;
• Establish, maintain and manage vendor relationships and implement clear KPIs and contract management processes to ensure efficient service agreements are met;
• Leading and managing the local workplace team members including coaching, training and development of up to two direct reports (number depending on the size of location/s);
• Provide information and training to Vendor Partners including Receptionists an

Benefits

Additional Information

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

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