Project Manager UX/UI - Marketing

About the role

Join Esri's exceptional designers that lead high-impact UX and foundational design projects that shape the experience of millions of users on Esri.com. In this role, you'll manage digital design initiatives from kickoff through delivery, partnering closely with key stakeholders to drive results. You'll help build scalable foundational design processes, redefine UX documentation, and ensure consistent, user-centered experiences across our digital ecosystem.

Responsibilities

• Manage design-driven projects: Plan, execute, and deliver complex UX and foundational design initiatives on time and within scope. Manage schedules, requirements, dependencies, and resourcing across multiple workstreams.
• Coordinate cross-functional teams: Partner with cross-functional PMO, development, and marketing to define project goals, milestones, and deliverables. Facilitate key meetings, ensure clear communication, and maintain alignment across teams.
• Communicate with clarity: Provide regular updates on timelines, risks, and progress to stakeholders and leadership. Serve as the central point of contact for project status and decision-making.
• Drive change management : Improve workflows, documentation, and processes to help teams work more efficiently. Guide teams through new tools and methods and support smooth adoption.
• Promote continuous improvement: Conduct retrospectives, identify opportunities for optimization, and help further a culture of learning and iteration.

Requirements

• 5+ years managing complex projects within large in-house UX, design, or digital creative agencies
• Strong understanding of project management methodologies (Agile, Scrum, Waterfall)
• Experience working closely with designers, researchers, and developers
• Excellent communication and organizational skills across design, research, and marketing
• Ability to manage multiple complex initiatives simultaneously
• Proficiency with PM tools (Asana, Workfront, Trello, Airtable, Microsoft Project)
• Bachelor's degree in project management, Design, Business, or related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
• Recommended Qualifications
• Experience managing large-scale UX, foundational design, or web experience projects
• Project management or change management certifications (PMP, PMI-ACP, CSM, Prosci)
• Familiarity with UX workflows, design operations, and tools such as Figma, Power BI, Workfront, or Airtable
• Knowledge of GIS or Esri products
• Master's degree in project management, Design, Business, Marketing, or a related field
• #LI-OH1
• #LI-Onsite

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