GenAI Account Executive

About the role

Account Executive, you'll support the Account Director in managing and coordinating project delivery at a local market level within Unilever's Beauty category, while overseeing the flow of creative work between local clients and centralised hub teams. This is a dual-function role - part client relationship management, part project coordination - requiring someone equally comfortable in a client conversation and a production schedule. You'll bring clarity to briefs, rigour to timelines, and accountability to delivery across beauty campaigns that span social, digital, and video formats. You'll be responsible for the day-to-day health of your projects: tracking progress, consolidating feedback, managing expectations, overseeing quality control, and ensuring nothing is lost between local markets and hub-based creative teams.

Responsibilities

• Client & Account Management
• Serve as the primary day-to-day contact for local market Unilever Beauty stakeholders, delivering responsive, proactive client service across the beauty portfolio
• Build trusted client relationships, translating Beauty category objectives into clear, actionable briefs that set the studio up for success
• Support the Account Director in managing broader account relationships, attending client meetings and ensuring actions are captured and followed through
• Develop a genuine understanding of the Beauty category - consumer trends, platform behaviour, and content formats that resonate with beauty audiences
• Identify and flag opportunities to improve client service, workflow, or output quality
• Project Coordination & Delivery
• Coordinate end-to-end project delivery at a local market level, owning timelines, deliverable tracking, and stakeholder alignment across Beauty campaigns
• Act as the central liaison between local market Beauty clients and hub-based creative teams - ensuring briefs are clear, feedback is consolidated, and creative outputs meet local market requirements
• Manage project timing plans across multiple concurrent workstreams, proactively identifying risks or delays and escalating to the Account Director
• Partner with studio and production teams to sequence workloads and maintain delivery momentum across beauty content pipelines
• Keep all project documentation - briefs, status reports, feedback loops - accurate, current, and accessible to all relevant stakeholders
• Support the Account Director in reporting on project status across the local Beauty market portfolio
• Ensuring the work delivered is of the highest standard by managing robust quality control protocols.
• Financial Management
• Support accurate and timely billing, tracking project finances and reporting revenue to the Account Director
• Develop working knowledge of project profitability; flag financial risks early
• Raise and track purchase orders; support invoice management in line with studio processes
• Content & Channel Awareness
• Develop a strong working understanding of social media platforms, digital content formats, and production requirements relevant to Unilever's Beauty category
• Support the development and coordination of content strategies across relevant platforms, including online reputation management (ORM) activity suited to beauty brand environments
• Stay curious about beauty consumer culture, platform trends, and emerging content formats that could strengthen campaign delivery
• What you need to be great in this role:
• Experience in an account management, project management, or client-facing production role - agency, in-house, or client-side
• Exposure to beauty, personal care, or FMCG brand environments - understanding of the category, its consumers, and its content demands
• Confidence managing multiple projects simultaneously with strong organisational skills and meticulous attention to detail
• Clear, proactive communication with clients and internal teams; able to manage expectations and keep diverse stakeholders aligned
• Ability to work effectively across time zones and coordinate with hub-based creative teams in a multi-market environment
• Solid understanding of content production workflows - from brief to delivery - across digital, social, and video formats relevant to beauty
• Familiarity with project management t

Benefits

Additional Information

Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: GenAI Account Executive Location: Bangkok, Thailand

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at oliverseapac? Share your experience