UX Researcher - Global E-Commerce (US) - Spanish Speaking

Responsibilities

• Team Introduction
• In this role, you will:
• Work closely with cross-functional leads to deeply understand the needs of E-commerce consumers, merchants, and influencers in the Latin America market and other global markets;
• Collaborate with stakeholders to identify the key research questions that will help shape the E-commerce product strategy in different markets;
• Identify and create the best research methods based on the question, timeline, and resourcing;
• Design and implement research, synthesize findings into practical and impactful insights to help stakeholders make decisions;
• Measure and track how product changes affect user behaviors and attitudes over time across different markets, reveal the key reasons with solid data rationale;
• Initiate foundational research and gather insights from relevant industries to help stakeholders explore the possible solutions to challenging long-term product questions.

Requirements

• Fluency in Spanish or Portuguese is required as the role requires communication with Latin American markets & stakeholders, as well as fluency in English as it is the working language.
• At least 1 year of experience in UX research, preferably in the E-commerce/tech industry.
• Bachelor's degree or above in Psychology, Statistics, Sociology, Marketing Research, Economics, International Trade, or other related fields.
• Experience and/or knowledge in both qualitative and quantitative research methods, such as: usability studies (remote/in lab), focus groups, interviews, concept tests, diary studies, surveys, data analysis, A/B testing, etc. Be able to conduct interviews/design questionnaires in the US.
• Ability to work independently with limited supervision and take initiative to solve problems and learn new things. Business travel to the Latin America for 2 to 3 weeks per quarter for business purposes.
• Ability to manage multiple projects at the same time in a fast paced environment.
• Great written and spoken communication skills to influence product partners and major company decisions.
• Ability to analyze large sample data with statistic tools, such as SQL, Python, R, SPSS.
• Job Information
• [For Pay Transparency] Compensation Description (annually)
• The base salary range for this position in the selected city is $102600 - $159600 annually.
• The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
• For Los Angeles County (unincorporated) Candidates:
• Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems

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Company Intel

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