Patient Enrollment Specialist
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About the role
Nabi Health is a fast-growing digital health platform helping people access high-quality eating disorder care covered by insurance. We match patients with registered dietitians and help them get scheduled quickly and compassionately. We're hiring a Part-Time Patient Enrollment Specialist who is diligent, organized, and confident on the phone. This role has a direct impact on getting patients into care, and we're looking to fill it immediately. Role Overview As a Part-Time Patient Enrollment Specialist, you will run high-volume outbound calls and texts to prospective patients, schedule their first appointment, answer questions about our program, and guide them through enrollment. We're looking for someone who is sharp, diligent, and stays on top of every follow-up, and who can start right away.
Responsibilities
- Make a high volume of outbound calls and texts to patients each shift
- Schedule first appointments and follow up consistently
- Document every touchpoint accurately
- Explain our program clearly and compassionately
- Navigate common questions or concerns
- Coordinate closely with the care team for smooth patient handoff
Requirements
- Available to start immediately
- Diligent, detail-oriented, and proactive, someone who stays on top of every lead and follow-up
- Comfortable with high-volume outbound calling
- Strong communicator with warm and confident energy
- Experience in a phone-based role (healthcare, intakes, enrollment, call center, customer support, admissions, aesthetics, etc.)
- Sales experience is a plus
- Reliable and organized, with clear personal systems for managing your work
- Available for a consistent part-time schedule, with flexibility across morning, afternoon, or evening shifts (some weekend availability is a bonus)
- Who Will Thrive in This Role
- Hours & Compensation
- Part-time role; evening and weekend shifts are a plus
- Immediate start
- Competitive hourly base pay
- Additional commission-based incentives tied to performance
- Total compensation increases meaningfully with strong results
- Why Join Us
- Mission-driven company helping people access eating disorder care
- Supportive team with clear, structured processes
- Opportunity to make a meaningful impact on patients' lives
- Fast-moving environment with room to grow
Benefits
Additional Information
Job description Patient Enrollment Specialist (Part-Time, Immediate Start)
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