Compliance & Leasing Specialist

About the role

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce; we are committed to creating an unforgettable experience as a great place to live, work, and be. The Role: The Compliance & Leasing Specialist is responsible for supporting daily leasing operations while ensuring full compliance with affordable housing regulations and company policies. This role manages applicant processing, resident recertifications, lease renewals, and compliance documentation to maintain program eligibility, maximize occupancy, and support high-quality resident service. This position works closely with the Property Manager, Compliance team, and site staff to ensure regulatory requirements (LIHTC, HUD, and/or other affordable housing programs) are met accurately and on time. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. Core Competencies & Professional Attributes Resident-Focused Relationship Building - Demonstrates a strong ability to build trust and positive relationships with residents, applicants, coworkers, vendors, and external partners, including regulatory agencies and social service organizations. Actively contributes to a welcoming community environment while supporting leasing, compliance, and resident retention efforts through collaboration and responsive service. Professional Judgment & Integrity- Consistently exhibits a respectful, professional, and solution-oriented approach when addressing resident and staff concerns. Effectively leverages internal resources, compliance guidance, and leadership support to resolve issues in a timely and appropriate manner while maintaining confidentiality and regulatory standards. Positive & Service-Oriented Communication - Practices active listening and clear communication to ensure residents and applicants feel supported, informed, and treated fairly. Recognizes the importance of their role in maintaining compliance, operational excellence, and a positive resident experience, and contributes to a culture of accountability and professionalism across the community.

Requirements

• 2+ years of experience in leasing or property management
• Experience with affordable housing compliance (LIHTC and/or HUD preferred)
• Knowledge of Fair Housing laws and regulations
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Proficiency with property management software and Microsoft Office
• Preferred
• Affordable housing certifications (e.g., COS, TCS, HCCP, or similar)
• Experience with audits and agency file reviews
• Extensive computer knowledge, Windows (Word, Excel, PowerPoint, Access) internet and e-mail.
• Working knowledge of Yardi Voyager Property Management software.
• Excellent verbal and writing communication skills
• Bilingual (English/Spanish) is a plus
• Key Accountabilities
• Resident Relations + Leasing Support
• Serve as a primary point of contact for prospective and current residents, providing professional, courteous, and compliant customer service in person, by phone, and via email.
• Greet and assist visitors and applicants, respond to inquiries, and route communications as appropriate.
• Manage and maintain the applicant waiting list in accordance with program guidelines, including conducting applicant interviews to determine eligibility and continued interest.
• Conduct individual or group applicant briefings to review household composition, income, allowances, program requirements, and resident obligations under applicable housing programs.
• Explain program rules, lease terms, and compliance requirements, including grounds for termination of assistance when applicable.
• Determine household eligibility by accurately calculating annual income, allowances, utility allowances, and contract rent in accordance with HUD and/or LIHTC regulations.
• Prepare and process leases, renewals, certifications, and recertifications in a timely and accurate manner.
• Maintain resident files in electronic and/or paper format, ensuring documentation is complete, accurate, properly verified, and audit-ready at all times.
• Perform administrative support duties related to leasing and compliance, including data entry, filing, document management, correspondence, and reporting.
• Respectful communication and cooperation between all employees.
• Teamwork and employee participation, permitting the representation of all groups and employee perspectives.
• Work/life balance through flexible work schedules to accommodate employees' varying needs.
• Employer and employee contributions to the communities we serve t

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