System Analyst

Responsibilities

• Manage and direct the day-to-day operations of IT services;
• Manage outsourced vendors and in-housed contractors to meet the delivery and operation needs of IT services;
• Manage change request, service request and production support issues and ensure service levels are met;
• Review system designs and technical specifications to ensure all requirements are captured to meet system objectives
• Review post production issues and identify root cause and work with vendors on preventive measures;
• Plan, execute and support system implementation, software/hardware upgrades and security patches;
• Manage the verification of software patches and upgrades for applications;
• Measure, monitor and continuously improve performances of IT services;

Requirements

• Bachelor or higher degree in IT or equivalent
• At least 3 years of relevant experience in application production support on Java and .NET applications in both Unix and Windows operating environments;
• Experience in incident management, problem management, release management, root cause analysis and deployment;
• Understand SDLC and experience working with business users, various IT teams and vendors;
• Knowledge of web languages (e.g. HTML/CSS, JavaScript);
• Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server);
• Excellent technical troubleshooting skills
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• Interested applicants can also email CV at asmita@nsearchglobal.com (for faster processing, please state the exact job / position title applied "System Analyst"
• Only shortlisted candidates will be notified.
• EA License Number: 10C3636
• EA Personnel Name: Chauhan, Asmita
• EA Personnel Registration Number: R1980706

Additional Information

Our client, one of Asia-Pacific's leading organizations is looking for: System Analyst

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Company Intel

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