Case Manager II/Exempt

Responsibilities

• Communicates relevant and timely information to all appropriate stakeholders, including physicians, care team members, patients, and families; provides education to patients and caregivers to support informed decision making and successful transitions of care.
• Plans care activities effectively to meet individual patient needs, proactively manages length of stay, and promotes efficient utilization of resources, including fiscal, human, environmental, equipment, and service resources.
• Advocates for safe, timely, and appropriate discharge of patients to home or community based resources and supports preventive care and post discharge follow up to reduce avoidable readmissions.
• Maintains accurate, timely, and reliable systems for documentation, tracking, and monitoring of assigned cases in accordance with regulatory, organizational, and professional standards.
• Performs additional duties and responsibilities as assigned to support department and organizational goals.
• Education Qualifications
• Required - Associates Degree Nursing
• Preferred - Bachelor's Degree Nursing
• Experience Qualifications
• Required - 1-3 years Case Management (1 year)
• Required - 1-3 years Clinical healthcare (acute or hospital) (2 years)
• Skills and Abilities
• Comprehensive understanding of nursing interventions and their application across the continuum of care.
• Ability to collaborate effectively with interdisciplinary team members within a collaborative care framework.
• Demonstrated ability to establish and maintain constructive relationships with patients and families, including skill in navigating complex or challenging social situations.
• Proven ability to develop, maintain, and sustain effective working relationships with physicians and to collaborate with healthcare professionals at all organizational levels to achieve established clinical, quality, and operational goals.
• Demonstrated excellence in facilitation

Benefits

Additional Information

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. In collaboration with patient/family, physicians and the interdisciplinary team, the Case Manager II is responsible for coordination of patient-centered care and service delivery to facilitate optimal transitions and progression in care. The Case Manager manages clinical resources and transition planning for patients within an assigned caseload from pre-admission through post-discharge, actively working to identify and eliminate barriers to the delivery of clinical services to promote quality, cost effective outcomes appropriate to patient's needs and resources. Develops a sustainable, safe transition plan appropriate to the patient's needs and resources in collaboration with the patient/family and interdisciplinary care team. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview In collaboration with patient/family, physicians and the interdisciplinary team, the Case Manager II is responsible for coordination of patient-centered care and service delivery to facilitate optimal transitions and progression in care. The Case Manager manages clinical resources and transition planning for patients within an assigned caseload from pre-admission through post-discharge, actively working to identify and eliminate barriers to the delivery of clinical services to promote quality, cost effective outcomes appropriate to patient's needs and resources. Develops a sustainable, safe transition plan appropriate to the patient's needs and resources in collaboration with the patient/family and interdisciplinary care team. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

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