Team Leader Planning Administration

Responsibilities

• Lead planning administration team and daily operations
• Supervise, coach and develop administrative staff
• Drive high-quality customer service delivery standards
• Coordinate correspondence, meetings and reporting outputs
• Monitor team performance, KPIs and service outcomes
• Manage administrative processes and system improvements
• Support financial processes, purchasing and asset tracking
• Collaborate across teams to support planning outcomes
• Please click here for the position description .

Requirements

• We're looking for an experienced leader with strong administrative and customer service expertise. You'll bring:
• Experience leading administrative or business support teams
• Strong organisational and workload management skills
• Excellent verbal and written communication abilities
• High-level customer service and conflict resolution skills
• Ability to manage sensitive matters with discretion
• Strong problem-solving and sound decision-making skills
• Experience with financial processes and reporting support
• Understanding of local government or planning processes
• Why You'll Love Working Here
• Work Your Way - Flexible hours and free parking
• Rewarding You - Boosted super and leave options
• Grow With Us - Leadership development opportunities
• Ready to Make a Real Impact?
• If you're ready to lead a dedicated team and help deliver efficient, high-quality planning administration services, we'd love to hear from you. Apply now and help shape how we support development across the City of Stirling.
• Additional Information
• Questions? Reach out to Nick Bertone on (08) 9205 7188
• Applications close: Thursday 28 May at 11.59pm
• The City embraces its diverse workforce by supporting work-life balance and offering opportunities for progression and development. Here at City of Stirling we celebrate and support inclusion and diversity.

Benefits

Additional Information

Why You'll Love This Role This is a fantastic opportunity to lead a busy and high-performing administration team within Planning Services. You'll play a key role in supporting development outcomes for the community by ensuring efficient, accurate and customer-focused administrative services. You'll drive process improvement, lead people, and influence service delivery across the Development Services Business Unit-making a real impact on how planning services are experienced by customers and stakeholders.

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