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Data Steward, Customer Domain

External
outfrontmedia logoOutfrontmedia · New York, NY
$75K–$100K/yrFull-timeOn-siteToday
ComplianceCRMMove
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Responsibilities

  • Utilize OUTFRONT's Master Data Management tool Profisee, to manage Customer Data workflows, ensuring prompt reviews of new and updated customer data.
  • Monitor incoming Customer data requests from business users via email, promptly and professionally addressing and fulfilling these requests.
  • Deliver reports and analytics related to Customer Data to stakeholders, which includes collaborating with cross-functional business partners.
  • Oversee the accuracy of Customer Data beyond Profisee, maintaining data consistency (such as ensuring data coherence across Profisee, OUTFRONT's CRM platform, and the core order management system).
  • Uphold compliance with data governance policies, employing analytics and tools to detect instances of data non-compliance.
  • Maintain the business dictionary and ensure data quality at the application/database level.
  • Examining both new and existing customer data to verify alignment with the defined data standards within the Customer Domain.
  • Guaranteeing compliance with customer data processes, business regulations, and operational workflows.
  • Carrying out the established protocols for the entire lifecycle of customer data, starting from its inception to activation.
  • Offer advice on best practices for data management, and if necessary, escalate concerns to the Data Owner.
  • Suggest revisions to data governance policies and procedures as needed to enhance data governance quality.
  • Develop a comprehensive understanding of critical business functions linked to specific data subject areas.
  • Grasp the movement of customer data between various systems.
  • Collaborate with the broader analytics team to verify data accuracy and suitability for end users. Propel improvements in the core processes for data quality, facilitating their execution with emphasis on simplicity, speed, quality, and efficiency.
  • Your Qualifications
  • Bachelor's Degree or equivalent practical experience.
  • Familiarity with Profisee Application or similar platforms is advantageous (although not obligatory).
  • Having 1-2 years of experience in upholding data governance policies, procedures, and definitions is beneficial (although not necessary).
  • Proven capability to work independently from a direct manager while achieving outstanding outcomes.
  • Proficiency in multitasking, prioritization, and meeting deadlines.
  • Solid business insight and exceptional communication skills.
  • To all Recruitment Agencies: OUTFRONT Media LLC does not accept agency and unsolicited resumes. Please do not forward resumes to our OUTFRONT Media employees or any other company location .
  • OUTFRONT Media is not responsible for any fees related to unsolicited resumes.
  • OUTFRONT Media Is An Equal Opportunity Employer
  • All applicants shall receive equal consideration without regard to race, color, religion, gender, marital status, gender identity or expressi

Benefits

OUTFRONT offers a comprehensive benefits program including:Medical, Dental, Vision (including same and opposite-sex domestic partners)HSA and FSA plans, Family Benefits, Pet Benefits401(k) Plan with an Employer MatchPaid Time Off, Commuter Benefits, Educational AssistanceRobust Diversity, Equity and Inclusion program including 7 Employee Resource Groups (ERGs)Your RoleDental insuranceVision insurance401(k)Equity / stock options

Additional Information

About OUTFRONT OUTFRONT is one of America's leading IRL media companies, built to do more than be seen. We create breakthrough real-world experiences that engage, influence, and drive impact. Through creative excellence, high-impact environments, and intelligent audience data, we help brands move people, show up with relevance, and make a lasting impression. Our media lives where life happens, embedded in the culture and landscape of cities and the flow of everyday movement. It's trusted, unavoidable, and part of the cultural fabric, creating meaningful connections between brands and the audiences they serve. We're redefining out of home by bringing intelligence, flexibility, and digital innovation to scale, turning physical presence into measurable impact and real-world influence. We are committed to creating a diverse and inclusive work environment that promotes the growth of our people. Come join our industry-leading team!


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