Production Analyst, Everyday Banking

Responsibilities

• As a Production Analyst, you'll work across a hybrid estate combining core mainframe technologies such as CICS, COBOL, DB2 and JCL with modern Java microservices running on Pivotal Cloud Foundry, CICS Liberty and Kafka.
• Your role will also involve:
• Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur
• Regularly attending the feature teams' refinement and planning sessions
• Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback
• Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery
• The skills you'll need
• We're also looking for:
• Knowledge and experience of industry standard toolsets and processes
• Knowledge and experience of using operational principles
• A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
• Good collaboration and stakeholder management skills
• Hours
• 35
• Job Posting Closing Date:
• 14/06/2026
• Ways of Working:Remote First

Benefits

Additional Information

Join us as a Production Analyst, Everyday Banking This is an opportunity to play a key role in responding to incidents, diagnosing complex issues, and driving rapid recovery to ensure service continuity across core debit card processes We'll look to you to deliver a complex and critical production management within the Everyday Banking Debit Cards team , supporting critical debit card processing services that operate at scale and directly impact customers Hone your existing analytical skills and advance your career in this exciting, fast paced role

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