Manager, Field Training

About the role

Serving as a part of the larger Applebee's Operations team, this leader will primarily support the Learning and Development function for restaurants in our company markets. Perfect for a seasoned restaurant operations leader who is passionate about training and team development. Someone who: - Understands how specs, standards, consistent processes, and personal connections help to deliver GREAT Team Member and Guest experiences. - Balances empathy and accountability in their interactions to deliver consistent results in a comfortable way. - Recognizes the needs and challenges of restaurant operations.

Responsibilities

• Champions all levels of Applebee's Onboarding, training, and ongoing development curriculum and ensure
• that Team Members and Managers are both compliant and growing in their roles.
• Conducts in-restaurant training & leads regional workshops in partnership with the Operations team.
• Establish requirements for Certified Training Restaurant Status; Semi-annual assessments of Certified Training Restaurants to validate continued excellence.
• Partner with field HR and Operations leaders on Manager In Training (MIT) selection, onboarding, and training of new MITs. Provides feedback to lead operators on MIT progress and performance.
• Conducts or follows up on all required certification training for the market or the brand.
• Maintains a roster of certified trainers in restaurants and supports bi-monthly meeting agendas with training teams.
• Supports the internal Learning Management System (LMS) including content creation and module review,
• Provides updates on training completion, compliance reporting, and checking for understanding with key audiences during restaurant visits.
• Facilitate train-the-trainer events for food and beverage rollouts or brand initiatives.
• Serves as the primary communicator between the restaurant support center and field operations.
• Integrate key brand initiatives into the NRO process, including testing new policies or procedures.
• Serves as a New Restaurant Opening Training Team Leader as needed
• Coordinates and participates in calls, webinars, and meetings with new restaurant opening stakeholders to collaborate and provide guidance on new restaurant opening training strategy, programs, and execution.
• Follow company policies, uphold professional standards, and perform all work in a manner respectful of others.
• Perform other responsibilities as needed as part of a nimble, change-able Learning and Development team.
• Skills & Requirements:
• 3-5 years of restaurant and/or hospitality industry Operations and Training experience preferred.
• Proficient in Microsoft Office applications (Word, PowerPoint, Excel, Outlook.)
• Ability to effectively communicate with both written and spoken words (emails, video calls, newsletters, conversations, and public speaking.)
• Full understanding of all phases of training development process and adult learning principles.
• Ability to effectively multi-task, managing multiple projects at different points in their life cycles.
• Comfortable and confident in having tough conversations.
• Demonstrated ability to effectively communicate and collaborate with business leaders at all levels.
• Analytical skills and attention to detail.
• A keen sense of urgency that is self-driven.
• A general understanding of restaurant profitability and P&L management.
• Able to maintain the declining balances of a budget or cost center.
• Proficient in planning and organizing - forward thinking to establish an efficient and appropriate course of action in a fast-paced environment.
• Ability to be flexible with change and help manage change.
• Position is field-based, with up to 75% required travel
• Target salary $90k-$105k depending on experience
• Preferred Requirements
• 3-5 years of above restaurant leadership experience in an Operations or Training capacity.
• 3-5 years of content creation experience in the eLearning discipline, including adult learning principles, the ADDIE

Benefits

Additional Information

Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries and franchisees, supports and operates restaurants under the Applebee's Neighborhood Grill + Bar®, IHOP®, and Fuzzy's Taco Shop® brands. As of December 28, 2025, these three brands consisted of over 3,500 restaurants across 20 international markets. Dine Brands is one of the largest full-service restaurant companies in the world and in 2022 expanded into the Fast Casual segment. For more information on Dine Brands, visit the Company's website located at www.dinebrands.com . Job Location Type Field - Who are we? We celebrate success as we passionately nurture (and grow) the world's most beloved restaurant brands. We are innovators that embrace innovative ideas & creativity. We value commitment and take personal accountability for our actions. We value openness, authenticity, and foster a collaborative, creative environment that believes we will go farther, together.

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