Principal Compliance Specialist/ Counsel
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About the role
As the building block that provides a solid baseline for Agoda's culture of integrity, the Compliance & Ethics team is at the forefront of driving and maintaining the company's compliance program and managing regulatory risks across a fast‑growing, tech‑driven global travel business. Within Booking Holdings, an enhanced and more connected global B2B organization is being built, bringing together strategic partnership capabilities across Booking.com, Priceline and Agoda ("New B2B Business"). Intended to better serve partners, move faster in the market, and unlock new opportunities for growth, the new organization will support strategic partnerships, affiliate and API distribution, corporate and wholesale travel, and other commercial channels, serving airlines, travel management companies, OTAs, financial institutions, platforms and other strategic partners. You will collaborate closely with colleagues across Booking Holdings Inc., Booking Holdings Financial Services, our sister brands, and key functions including FinTech, Product, Commercial, Legal, Internal Audit, People and Supply to help shape and support the next chapter of Booking Holdings' B2B business, leveraging the company's scale, technology, talent and global reach to create best-in-class partner experiences and innovative solutions. Reporting to the Agoda Senior Director, Compliance Officer, you will be the senior payments compliance lead for Agoda's B2B (business to business) division, with a particular focus on our B2B payments products and related licensing obligations. You will design, enhance, and oversee our compliance risk management and control framework and provide pragmatic, risk-based advice to senior stakeholders. This position is based in Bangkok. Agoda provides relocation support for successful candidates not currently located in Bangkok. Remote or alternative base locations are not available. In this Role, You'll Get To Play a central role in helping design and implement the Compliance foundations of the new consolidated B2B business, including: Compliance & Ethics Programme - Key Responsibilities Lead and support day‑to‑day Compliance & Ethics initiatives, ensuring key objectives, deliverables, and reporting are completed in a timely and high‑quality manner. Act as a subject matter expert and trusted advisor on broader Compliance & Ethics topics (e.g., anti‑bribery and corruption, conflicts of interest, third‑party risk, code of conduct), providing well‑reasoned, business‑oriented guidance that supports Agoda's culture of integrity. Shape and enhance Agoda's Compliance & Ethics framework, including policies, standards, training, monitoring and testing activities, ensuring it remains fit‑for‑purpose and aligned with Booking Holdings' expectations and global benchmarks. Design and oversee practical review processes for gifts and entertainment, conflicts of interest disclosures, third‑party due diligence, risk assessments, and related monitoring, and drive appropriate mitigation actions in close partnership with relevant stakeholders. Collaborate with the Global Compliance & Ethics team on third‑party risk management initiatives and conflicts of interest processes, helping to ensure effective identification, escalation, and mitigation of key risks across new and existing activities. Support or lead elements of compliance‑related reviews and investigations (where appropriate), and develop data‑driven monitoring approaches to identify trends, root causes, and opportunities for programme uplift. Develop, implement, and continuously refine compliance policies, procedures, and standard operating procedures (SOPs) to keep
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Additional Information
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us. Our Company Booking Holdings (NASDAQ: BKNG) is the world's leading provider of online travel & related services, provided to consumers and local partners through five primary B2C brands: Booking.com, Agoda, Priceline, KAYAK, and OpenTable. Collectively, Booking Holdings operates in more than 220 countries and territories in Europe, North America, APAC, South America, the region, the Middle East and Africa in more than 40 languages. The mission of Booking Holdings is to make it easier for everyone to experience the world.
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