Director, Operational Excellence - Internal Quality

Responsibilities

• Define and execute the Internal Quality Operational Excellence strategy and multi-year roadmap
• Lead a portfolio of complex, multi-site QA and QC transformation initiatives
• Establish Operational Excellence governance including prioritization, KPIs, benefits tracking, and sustainment
• Enable data‑driven decision making through performance metrics and insights
• Develop organizational capability in Lean, Six Sigma, and change leadership
• Partner with Quality Systems, Lab Ops, Manufacturing, and Digital on end-to-end performance
• Integrate Quality Risk Management into improvement design and execution
• Serve as a trusted advisor to senior Quality leadership
• Model inclusive leadership and a culture of continuous improvement
• Knowledge:
• Demonstrates in-depth understanding and application of GMP principles, concepts, practices and standards in the US and internationally.
• Demonstrates substantial knowledge of industry best practices and trends.
• Is comfortable interacting with regulatory agencies as needed and possess the ability to represent Gilead in public forums
• Demonstrates excellent verbal, written, and interpersonal communication skills.
• Specific Job Responsibilities:
• Manages personnel, including organizing and prioritizing group tasks, performing training, writing performance reviews and guiding personnel in longer-term development.
• Performs a wide variety of activities to ensure compliance applicable regulatory requireme

Benefits

Additional Information

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description The Director, Operational Excellence - Internal Quality is a people leader who owns the vision, strategy, and operating model for Operational Excellence across Internal Quality. This role ensures strong strategy‑to‑execution alignment, delivering sustained improvements in compliance, efficiency, cycle time, cost, and right‑first‑time outcomes across Quality Assurance and Quality Control while maintaining inspection readiness and patient safety in a GxP environment. The role serves as the enterprise Operational Excellence leader for Internal Quality, aligning priorities to Quality and enterprise strategy, governing delivery, enabling the OE network, and ensuring measurable value realization across a portfolio of initiatives. This role will sit in Foster City, CA. Decision Scope, Discretion & Accountability Owns Internal Quality Operational Excellence vision, strategy, and operating model across QA and QC Sets portfolio priorities and aligns OE initiatives to Quality and enterprise objectives Exercises broad autonomy in determining objectives, approaches, and sequencing of work across multiple sites Serves as the escalation point for delivery risks, prioritization conflicts, and benefit realization challenges Establishes governance, performance expectations, and controls to ensure sustained results Portfolio Governance & Benefits Realization Owns Internal Quality OE portfolio, including prioritization, benefits tracking, and value realization Defines and enforces standard OE governance, cadence, metrics, and reporting across initiatives Ensures transparency, rigor, and disciplined execution across the OE portfolio Partners with senior leaders to validate investment cases and realized benefits Network Enablement & Capability Building Builds and sustains an Internal Quality Operational Excellence network across sites Defines and standardizes OE methodologies, standards, tools, and templates Develops OE capability through coaching, mentoring, and community‑of‑practice leadership Drives cross‑site harmonization and sharing of best practices and lessons learned Span of Control Direct people leadership responsibility for Operational Excellence leads and specialists Leads and influences matrixed teams across sites and functions Accountable for performance management, talent development, and succession planning

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