Head of Regulatory Services

About the role

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Head of Regulatory Services Role Location: Malta Department: Client Regulatory Services Employment Type: Full Time Permanent The Role & Key Responsibilities : A pe x is looking for a Head of Regulatory Services to work in our Malta office. The primary focus of the role will be that of heading the regulatory services team and to provide regulatory roles and support to an established portfolio of fund clients in Malta . The selected candidate will work closely with the Head of Compliance and the MLRO of Apex. The Head of Regulatory Services will be responsible f or the strategic leadership, operational oversight, and commercial development of regulatory, compliance, AML/CFT, risk, and internal audit services across the Malta business Leadership and Team Management Lead, manage, and develop the Regulatory Services team within the Malta office, fostering a high-performance culture focused on accountability, client service excellence, and continuous improvement. Set clear objectives, KPIs, and service delivery standards, ensuring alignment with global Compliance Solutions strategy. Oversee resourcing, capacity planning, and performance management, ensuring the team remains adequately staffed and technically competent. Promote a culture of regulatory integrity, and solution-oriented advisory across all client engagements. Client Service Delivery Oversight Ensure the timely and high-quality delivery of all regulatory mandates, including compliance officer, MLRO/MLCO, risk, and internal audit assignments. Oversee the maintenance of regulatory registers, compliance monitoring programmes, and governance documentation in line with applicable regulatory frameworks. Act as escalation point for complex or high-risk client matters, ensuring appropriate resolution and regulatory defensibility. Maintain strong oversight of SLA adherence, ensuring consistency, accuracy, and audit trail integrity across all client files. Service Line Development and Innovation Strengthen and expand the firm's Compliance, AML/CFT, Risk, and Internal Audit offerings, ensuring services remain aligned with evolving regulatory expectations and market demand. Identify opportunities to diversify and enhance the Malta client portfolio through new services, product innovation, and tailored solutions. Collaborate with the Regional and Global Head of Compliance Solutions to design, develop, and implement new service lines and operational models. Drive the adoption of technology, automation, and data-driven solutions to enhance delivery efficiency and scalability. Regulatory Horizon Scanning and Advisory Maintain up-to-date knowledge of local (MFSA/FIAU) and EU-level (ESMA, EBA, ECB) regulatory developments and assess their impact on client obligations and internal service offerings. Provide technical guidance and thought leadership to clients and internal stakeholders on regulatory change, industry trends, and emerging risks. Ensure proactive communication of regulatory developments through internal briefings, client updates, and training initiatives. Stakeholder and Regulatory Engagement Interface, where required, with regulatory authorities and external stakeholders, maintaining a professional and credible representation of the firm. Support client interactions at Board and Committee level, including presentation of compliance reports and regulatory updates. Commercial Management and Financial Oversight Oversee client billing, pricing structures, and revenue management, ensuring alignment with contractual terms and profitability targets. Monitor engagement budgets, cost allocation, and margin performance, addressing inefficiencies where necessary. Support business development initiatives, including proposal preparation, client onboarding, and cross-selling of Compliance Solutions services. Skills Required : Candidates should: E xperience in compliance within financial services, preferably in the Funds industry ; A t least 5 - 7 years of experience within a similar position ; K nowledge o

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