Finance and Lease Manager

Responsibilities

• Present financing and leasing options to customers in a clear and concise manner.
• Assist customers in understanding and completing all necessary paperwork for financing or leasing their vehicle.
• Build relationships with customers, providing a positive experience throughout the financial process.
• Secure approval from financial institutions for vehicle loans and leases.
• Ensure compliance with federal, state, and local regulations concerning vehicle sales, loans, and leases.
• Accurately explain additional products such as extended warranties, maintenance plans, and insurance options.
• Maintain up-to-date knowledge of current finance programs, interest rates, and financial products.
• Assist customers in completing all required contracts and agreements accurately and efficiently.
• Follow up with customers to ensure satisfaction and address any questions or concerns.
• Maintain strong relationships with lenders and financial institutions.
• Collaborate with the sales team to ensure smooth customer transactions.

Requirements

• 2+ years of experience in automotive finance, leasing, or a related field.
• In-depth knowledge of automotive financing and leasing processes, as well as relevant regulations.
• Strong interpersonal and communication skills with a focus on customer service.
• Ability to work well under pressure and handle multiple tasks efficiently.
• Detail-oriented with excellent organizational skills.
• Proficient in using computer systems and software, including finance applications and CRM systems.
• A professional demeanor and appearance.
• Strong problem-solving abilities and the ability to overcome objections.
• Valid driver's license and clean driving record.
• High school diploma or equivalent required; college degree preferred.

Benefits

Additional Information

Mercedes-Benz of Foothill Ranch is part of the distinguished Murgado Automotive Group, where excellence is at the heart of everything we do. As a premier luxury dealership, we take pride in providing our customers with an exceptional buying experience that extends beyond their purchase. Our team is dedicated to delivering luxury service, and we are seeking a talented Finance and Lease Manager to join our successful team. Position Overview: As a Finance and Lease Manager at Mercedes-Benz of Foothill Ranch, you will play a crucial role in helping our customers secure financing or leasing options that fit their individual needs. This position requires a customer-focused, detail-oriented professional who excels in providing a seamless and transparent financial process. You will work closely with the sales team and financial institutions to ensure each customer receives the best financing or leasing options available.

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