Producers - Commercial Lines

About the role

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 901 Insurance Production Job Summary: A Commercial Lines Producer is responsible for prospecting, soliciting, quoting, and selling new Commercial Lines accounts. Continuing to counsel and market to existing clients professionally is another essential function of the position. Specific sales goals and service responsibilities are determined during the yearly planning process for this position. Meets service and sales standards of volume and quality. A Junior Producer does NOT have the ability to bind coverage. A Junior Producer must work with Senior Producer, Sales Manager, or President for ALL business written. High-pressure, fast-paced environment with significant telephone and personal disruption. Large number of multiple steps in complex system performed with accuracy and speed is essential. Job Description: ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. New Sales Identifies and develops insurance prospects and appropriate markets. Responds to referrals quickly and effectively. Pre-qualifies insurance prospects for insurability and quality of risk. Creates and maintains client or prospect lists. Designs insurance plans and recommends coverage to clients. Surveys loss exposure, needs, and possible uninsurable or difficult to insure exposures for clients. Makes sales presentations to prospective and existing clients on new and renewal business. Completes and submits applications and related documentation as necessary. Develops, follows, and completes sales objectives. Requests and delivers policies to insureds. Educates clients concerning agency payment expectations and cancellation procedures. Collects required down payments from insureds for purchases of new, renewal, or upgraded coverages, and obtains signatures on all applications for insureds. All uncollected premiums that are 90 days or older will be charged to Producer. Acknowledges non-standard coverage limitations and binding restrictions to document file and lower errors and omissions exposures. Asks for referral from insureds to help generate new business. Retention and Continuous Marketing Explains coverages and exclusions and documents explanations on automated file for future reference. Develops a book of business that is profitable for both the agency and the carriers. Works with clients to ensure limit and coverage adequacy. Provides needed information and clarification about clients to company personnel, and documents system by transaction date. Creates letters to clients offering coverage, share information and advice regarding insurance matters. Uses these to round out accounts fully. With Account Executive, reviews existing policy coverages, at least annually, to upgrade accounts and remarket, if necessary. Assists service staff to collect client information in preparation of schedules of insurance, summaries, and renewal proposals. Reviews appropriate policy change requests and other account activity. Documents automated file as appropriate. Uses each client contact as an opportunity for coverage review and marketing of need covered. Recommends and helps insureds carry out loss control programs, independently and with company loss control staff. Contacts insureds to collect past due premiums or audit amounts. Handles premium collection through form letters and requests cancellation of policies when necessary. Producer is ultimately responsible for unpaid premiums/audits. Retains assigned percentage of accounts at each renewal. Continues to develop relationships with insureds. Solicits expiration dates for policies not written by agency. Expectations are an average of one expiration date per client serviced. Actively solicits increases in limits and/or coverages or rounding out accounts through sales to clients at every service contact. Actively seeks referrals from current client base to solicit for new business prospects; follows up to generate new business using prospect database and automation system. Expectation is five referrals per week. Accepts and handles any duties/prospects as assigned by agency management. Personal and Organizational Development Participate in mandatory

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