FaST Product Install Engineer (f/m/d)

About the role

Job ID: 2426460 ## Key responsibilities include: - Hold pre-installation meetings with the customer to scope customer unique requirements. Create a plan of action to measure/confirm/satisfy unique customer needs. Validate deliverables with customers. - Install tool at customer site to meet KLA specifications, through system testing according to procedures. This includes but is not limited to: light source and optical integration and precision alignment; wafer handler robot integration and teaching; camera and collection optics alignment and calibration; system-level calibrations and verification; performance testing for sensitivity and repeatability; stability and cleanliness testing; applications verification and product wafer validation. - Solving complex system issues in a timely manner, using abstract thought, data analysis, seven-step problem-solving methodology, and other available tools. - Management of critical issues across customers and regions. - After system testing, meet with the customer to facilitate verification of the tool performance, during which the validation of the tool is performed, to ensure it is properly functioning. - Management of customer satisfaction through pre-activity meetings, routine update meetings, escalation meetings, post-activity meetings, and warranty meetings. - Perform install/customer-focused application testing to approve the operational quality of the tool. - Provide new product installation training to worldwide customer support engineering. ## Minimum Qualifications - Technical degree/diploma in engineering, mechanical, electrical, electronic engineering or equivalent work experience. - 2-3 years semiconductor industry work experience is a bonus. - Panel of competencies in optical, mechanic, electronic, lithography, metrology, and laser technology - is desirable. - Good level technical & analytical skills, ability to understand and solve problems in software and electronic, optic, mechanical, electro-mechanical or electro-optical systems. - Knowledge of computer theory, operating systems i.e. MS Windows. - Good interpersonal/communication skills. - Ability to work under pressure and work to project deadlines. - Available to travel internationally.

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Company Intel

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