Opertions Supervisor
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The Operations Supervisor coordinates their team's activities and monitors that all operational work and tasks for their team are completed in a safe, effective and efficient manner. Oversees and provides hands-on guidance, direction and training to their crew as required. The Operations Supervisor has primary responsibility for training and assisting their team members in interpretation of procedures and production status. The Operations Supervisor must be able to be technically proficient in all areas of the plant. As Operations Supervisor, the incumbent must be able to plan and organize workloads and resource requirements and manage their area of responsibility so all Key Performance Indicators (KPIs) are achieved. As incumbent works 12-hour rotating day and night shifts, is responsible for all plant site activities as the senior Company representative on site during non-business hours (i.e. evenings, nights, and weekends). Serves as an advisor to the Operations Manager and other technical support groups. As senior leader on Emergency Response Team (ERT), the Production Supervisor (Thermal) mentors and guides newer team members. This position operates within a COR, ISO 17025 certified, and OHSAS 18001 and ISO 14001 conforming plant environment and is expected to comply with all regulatory requirements. The facility operates on a 24/7 basis. B. KEY RESPONSIBILITIES The duties of the Operations Supervisor are as follows, but not limited to: Understands and promotes the Company's, the Division's, the Plant's and the Department's mission statement, values, and strategic goals. Proactively promotes through example a safe work ethic, attitude, and workplace. Manages employees' compliance with all safety policies, standards, and procedures to achieve a safe work environment and safety for all staff and visitors as well as the Company's, Client's and Regulatory Agencies safe work objectives and requirements. Proactively models and maintains effective working relationships and communications with peers, management, direct reports, other Company departments, and staff. Models effective conflict resolution skills and effectively resolves any conflicts in a timely and respectful manner to achieve positive and healthy working relationships and workplace environment. Promotes a quality-first work ethic and attitude to provide a service of the highest standard achievable. Maintains confidentiality to comply with all regulatory requirements and Company Privacy and Confidentiality policies and procedures. Safely operates company owned, leased, or rented vehicles and/or mobile equipment. Incumbent is required to perform Safety Sensitive duties and responsibilities. Administers the Plant Safe Work Permit System. Demonstrates proficiency in the daily operation of all operating areas including the Control Rooms. Participates in the Plant training program. Manages the training of operators on their crew. Reviews previous log book entries and reading sheets. Writes daily logs. Takes and interprets unit readings. Verifies that all daily orders are completed. Updates Operations Manager of unit status. Monitors that housekeeping standards are maintained in all operating areas. Directs start up and shut down of equipment. Verifies operating areas are secured and safe during emergency conditions. Provides assistance during emergency situations. Participates as an active member in the quality improvement process. Performs Emergency Response Team (ERT) duties during an emergency. Required to be an active ERT member and attend and actively participate in monthly meetings and training. As senior leader on ERT, mentors and guides newer team members. Supports other initiatives of the Plant to promote a healthy and positive work environment and enhance employee morale and engagement. Completes other duties as assigned. ENVIRONMENTAL, HEALTH AND SAFETY (EH&S) Understands and is accountable for responsibilities as Operations Supervisor as described in Sections 2-2 and 3-2 of the Alberta Occupational Health & Safety Act, the Swan Hills Treatment Centre Safety manual, EH&S Management System documentation and other relevant policies. Is an EH&S leader, explaining, following, and enforcing EH&S guidelines. Communicates EH&S policies and procedures to all team personnel. Provides resources for training and monitors that Environmental personnel are receiving all required training including job specific EH&S training. Conducts a Safe Work Plan (SWP) review prior to any non-routine and critical activities. Documents and maintains a record of the meeting. Verifies that all involved in a SWP understand the risks and sign the document prior to starting the job. Reviews safety and environmental practices for contractors assigned to him/her. Conducts a pre-job safety meeting with the contractor's supervisor and his/her staff to review policies applicable to the job. Reports all incidents, non-conformances, near misses, concerns and potential legal non-c
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