Technical Program Manager

About the role

WEX is a global commerce platform that helps businesses solve operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments. With over 5,500 employees, we work with large and small companies in more than 200 countries and territories, and can tailor our services to meet the unique needs of their businesses. A Technical Program Manager is a key partner to the Technology leaders and their Digital leadership counterparts in driving end-to-end outcomes. You will be responsible for driving delivery on key initiatives within and across Technology Departments. As a Senior TPM at WEX, you will be responsible for enabling your teams and partners to plan, de-risk, and execute critical initiatives while reporting on progress, coordinating across technology teams, and ensuring project financial health. This role will focus primarily on a portfolio of work, and execution of projects within that, to enhance internal tooling and services for WEX employees. The Technical Program Management Office (TPMO) is a strategic function of the Technology Innovation & Strategic Operations (TISO) department within WEX. Our mission is to accelerate WEX's product innovation velocity by optimizing how we deliver technology. As part of the TPMO, you will work closely with Technology and Digital leadership to enable seamless execution of strategic priorities. We drive impact by aligning teams across departments, supporting proactive planning, risk mitigation, and cross-functional coordination to ensure successful delivery of critical initiatives. If you are passionate about systems thinking, innovation, and making technology delivery a competitive advantage, this team is for you.

Responsibilities

• Technical Fluency: Demonstrate strong technical competency in relevant technologies and systems to effectively communicate with engineering teams, understand technical challenges, and make informed recommendations and escalations.
• Execution Management: In support of the Tech Lead, monitor progress and recommend necessary adjustments to surface risks of program execution to key stakeholders in a targeted and timely way, with the goal of course correction. Facilitate these course corrections, as needed.
• Risk Management: Identify potential risks and develop mitigation strategies in partnership with accountable Tech and Product leaders. Monitor program risks and implement corrective actions as necessary. Escalate to senior leadership as appropriate.
• Dependency Management: Identify, document, and manage dependencies across multiple projects, technologies, and teams. Proactively coordinate with stakeholders to ensure that dependencies are clearly understood, tracked, and addressed in a timely manner to minimize risks and avoid delays.
• Tooling and Data Hygiene

Benefits

Additional Information

This role is critical to WEX's modernization of the Benefits Medicare Advantage ecosystem to deliver a superior member experience, expand merchant and partner acceptance, and ensure regulatory transparency and compliance. This program integrates enhancements across payments, reporting, and partnerships-creating a seamless, compliant, and value-driven platform that improves access, outcomes, and engagement for supplemental benefit users.Our ideal candidate has experience in the Benefits industry and has worked cross functionally with Technology, Product, Infrastructure, Security, and other departments.

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