Front Desk Officer

About the role

Job Overview Location : 31 Woodlands Crescent Employment Type : Full-Time Contract-1 October 2026 to 31 March 2028 Working Hours :Mondays to Thursdays: 6:30 AM to 3:30 PM (30-minute lunch break) & Fridays: 6:30 AM to 3:00 PM (30-minute lunch break) Note: Hours may be adjusted to start later at 7:00 AM based on the school's operational needs. Rest Days : Off on Saturdays, Sundays, and all gazetted public holidays. Roles & Responsibilities With guidance from permanent school staff, you will manage the school reception area and support administrative workflows: 1. Counter & Visitor Management Oversee the reception area and assist students, parents, and incoming public visitors. Answer telephone inquiries and efficiently route messages or coordinate with staff. Attend to contractors , logging requests and contacting Operations Support Officers. 2. Deliveries & Access Control Receive all deliveries (parcels, mail, supplier items, or drop-offs from parents). Manage distribution of facility keys and operate the office key presses securely. 3. Student Support & Logistics Coordinate student logistics such as early dismissals, sick bay monitoring, and log updates. Distribute student items including certificates, uniform items, bandages, and ice packs. Liaise on operational tracking like Financial Assistance Scheme (FAS) application statuses. 4. Admin & Emergency Support Assist with simple admin functions like data entry, checking documents, or shredding. Participate in safety exercises , including emergency preparedness, lockdown, and fire drills. Job Requirements Minimal Qualifications & Experience Education : GCE 'N' Level Certificate with 3 or more passes. Experience : Minimum 3 years of working experience in front desk, admin, or customer service roles (prior experience in a Singapore MOE school is highly advantageous). Language : Able to converse clearly in English , and preferably fluent in either Chinese, Malay, or Tamil to assist non-English speaking visitors. Technical Skills : Proficient in MS Office (Word, Excel) for basic data entry. Traits : Possess a pleasant, welcoming demeanor and a strong customer service mindset.

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