Beautician Branch Manager

Requirements

• Citizenship:
• Must be a Singapore Citizen or Permanent Resident.
• 必须为新加坡公民或永久居民。
• Education:
• Minimum of a Diploma in Business Administration, Hospitality, or a related field (or equivalent professional experience).
• 至少需持有工商管理、酒店管理或相关领域文凭（或具备相当的专业经验）。
• Industry Experience:
• A minimum of 2-3 years' experience in the beauty or wellness industry, with demonstrated managerial or supervisory capabilities preferred.
• 至少需具备2-3年的美容或养生行业经验，优先考虑具备管理或督导经验者。
• Professional Certification:
• Certification or formal training in beauty therapy/beautician services is required.
• 必须持有美容疗程/美容师服务相关的证书或正式培训资格。
• Customer Service & Communication:
• Excellent communication, interpersonal, and customer service skills are essential.
• 出色的沟通、人际关系及客户服务技巧至关重要。
• Organizational Skills:
• Proven ability to multitask, manage time effectively, and work in a fast-paced environment.
• 具备多任务处理、时间管理能力，并能在快节奏环境中工作。
• Regulatory Knowledge:
• Familiarity with local health and safety regulations within the service industry is preferred.
• 熟悉本地服务行业的健康及安全法规者优先考虑。
• Flexibility:
• Willingness to work flexible hours, including weekends, as required.
• 愿意根据需要接受灵活的工作时间安排，包括周末。

Benefits

Additional Information

Job Responsibilities: Branch Operations Management: Oversee day-to-day operations of the branch ensuring smooth and efficient service delivery. 管理分店的日常运作，确保服务顺畅高效。 Team Leadership & Training: Manage, train, and motivate a team of beauticians and support staff to deliver exceptional customer service. 管理、培训及激励美容师及辅助人员，提供卓越客户服务。 Beauty Treatments: Provide a range of beauty services (e.g., facials, skin treatments, and other beautician services) to ensure high-quality customer experiences. 提供面部护理、皮肤护理及其他美容服务，确保高品质客户体验。 Customer Relationship Management: Act as the key point of contact for customer inquiries, resolving issues and ensuring overall customer satisfaction. 成为客户咨询的主要联络人，解决问题并确保客户满意度。 Inventory, Administration & Accounting: Oversee inventory management, scheduling, and other administrative tasks to support branch operations. 负责库存管理、排班及其他行政任务，支持分店运营。 Manage day-to-day accounting tasks, including handling cash and recording daily sales. 负责日常现金和销售额的会计工作。 Reconcile monthly income by tallying sales receipts against recorded sales to ensure accurate financial reporting. 每月核对销售收据与销售记录，确保财务报表准确无误。 Health & Safety Compliance: Ensure all services and operations adhere to health, safety, and hygiene standards in line with regulatory requirements. 确保所有服务和运营符合卫生、安全及健康标准，遵守相关法规。 Marketing & Promotions: Assist in executing local marketing strategies and promotional activities to boost brand visibility and sales. 协助执行本地市场策略和促销活动，提升品牌知名度和销售额。

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