Field Supervisor - ATM
External₹300K–₹350K/yrContractOn-site1w ago
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About the role
Monitor and manage performance of Field Executives (FE)Conduct quarterly visits to all ATMs/ADWMs (evenly distributed)Perform monthly surprise checks on ATM sites (lobbies, e-corners, rooms)Ensure maintenance, cleanliness, and operational efficiency of ATMsReview and validate FE visit reports and highlight gapsMonitor uptime/downtime using HP-ESQ / OMS toolsFollow up with stakeholders for quick issue resolutionSubmit performance reports to Channel Manager / FI / Administrative Office
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