Customer Service Officer cum Receptionist
External
Venus Beauty · Venus Beauty Building, SingaporeS$22K/yrFull-timeUnknown2d ago
Excel
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Requirements
- Minimum GCE 'N'/'O' Level
- 1 to 2 year(s) relevant experience in customer service or retail
- Strong analytical, good problem solving and decision making abilities.
- Proficient in MS Office (Excel & Word)
- Ability to work independently with minimum supervision
- Customer-oriented with good interpersonal and communication skill
Additional Information
Handle customer service hotline and provide first level of support Handling telephone calls, screening and directing calls Provide quality customer service to customers over phone or email Co-ordinate with internal staff and ensure closure of all customer service calls/complaints. Resolve customer queries efficiently and escalate problems/issues promptly Other ad-hoc duties as assigned
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