Chief Concierge (Central)

About the role

📍 Location: Somerset 🕒 Work Hours: 5 days work week 💰 Salary: Up to $2,900 Our client is a globally recognised luxury hotel brand operating an upscale lifestyle property in Singapore's central business district. Job Scope: Oversee daily Concierge operations, ensuring seamless, efficient, and brand-compliant service delivery, including luggage handling, transportation arrangements, and guest request management. Lead, train, and develop the Concierge team by setting clear goals, managing staffing and schedules, conducting performance reviews, and fostering a culture of professionalism and service excellence. Deliver exceptional guest experiences by providing personalised recommendations, anticipating guest needs, supporting VIP and repeat guests, and maintaining strong knowledge of local attractions and services. Ensure smooth coordination across departments while maintaining operational accuracy, compliance with hotel standards, safety procedures, and driving continuous service improvement and guest satisfaction. Job Requirements: Minimum 3-5 years of experience in Concierge operations, including 2-3 years in a supervisory or leadership role within a hospitality environment. Strong knowledge of local attractions, lifestyle experiences, and hospitality services, with the ability to provide tailored guest recommendations. Excellent communication and interpersonal skills, with a strong focus on delivering professional and guest-centric service. Proven leadership abilities, with high levels of professionalism, integrity, and the capability to manage and motivate a team effectively. To apply, kindly click APPLY NOW to submit your latest CV. We regret that only shortlisted candidates will be notified. SAAY EA Registration No.: R25139436 EA License No.: 25C2695

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