Support Engineer, SAP

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About Rimini Street, Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. We are actively seeking a Support Engineer, SAP . This role is based in India, Hyderabad. About Rimini Street, India, GCC. Rimini Street Inc, HQ : Las Vegas, NV, USA a disruptor in third party ERP support services, established undisputed leadership and as a natural progression, entered India with Rimini Street, India GCC India kick starting operations in Hyderabad , in 2013 with Global Client Onboarding Services, IT shared services and Global Service Development. In no time, Rimini Street, India GCC started Bengaluru operations going up the value chain with more complex product development (Oracle, SAP, Peoplesoft, JDE etc.) & advanced services (Managed services, Professional services, Security Managed Services etc). Rimini Street, India GCC gained valuable share in bringing the reputation to Rimini Street Inc of being a global provider of unified support and managed service solutions for enterprise software. Today, Rimini Street, India GCC is a family of about 800+ full time talented individuals, thanks to the remarkable talent that has supported the expansion. Rimini Street, India has nicely emerged as Global Capability Centre (GCC), and proudly says, "if you are best of the best, you belong to Rimini". We are on a mission to contribute significantly to our "Rimini ONE" program, a turnkey Rimini Street service program that offers a comprehensive set of unified, integrated services that can run, manage, support, customize, configure, connect, protect, monitor, and optimize your Oracle and SAP ERP, database, and technology software. Position Summary The role of the Support Engineer, SAP PP/QM is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting, and supporting of multiple SAP modules for our global clients who use both 4.x and ECC environments. The role of the Support Engineer, SAP requires the expertise and skills to diagnose serious issues; then develop, test, package and deliver fixes for such issues in complex, integrated and highly configured environments. Location Hyderabad, India Essential Duties and Responsibilities Experience as a specialist in SAP PP, procure to pay process design, LE, Variant configuration, EDI, development, configuration, implementation, and post go live. Experience in Manufacturing and Supply Chain, Planning, Procurement, Production stockroom and other related functions and Quality departments. Connect with stakeholders, business division leaders and business users to gain a full understanding of the problems they are looking to solve. A minimum of 2 End to End Implementations. Ask the right questions to business division leaders from Supply chain and production to begin the discovery process. Analyze and Architect scalable, flexible solutions that are extensible to future business needs using SAP ECC, SAP S/4 HANA. Evaluate and articulate solution value to all levels of the organization. Create innovative and practical designs that account for the end-to-end technical solution of a system, in line with the business strategy and objectives and within the context of available technology environment. Communicate the designs, intended architecture, and work closely with Developers and Analysts and lead with Planning, testing, deployment until final delivery of the solution to the stake holder. Perform hands-on solution design, solution architectures, architecture roadmaps, prototyping, proof-of-concepts, and development tasks. Contribute to the development of governance structures, methodologies, and compliance activities. The best candidates will have extensive knowledge of multiple SAP modules across SAP releases (4.x & ECC)/S4 Hana including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underly

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