Lead ,Consultant

About the role

The Oracle Procurement Lead will be responsible for supporting and managing Oracle Procurement modules in a production environment. The role involves providing L2/L3 production support, leading issue resolution, ensuring system stability, and collaborating with business stakeholders to support procurement operations. The candidate will also drive minor enhancements, manage integrations, and ensure smooth Procure-to-Pay (P2P) processes.

Responsibilities

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• Provide L2/L3 production support for Oracle Procurement modules and resolve incidents within SLA timelines.
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• Troubleshoot and resolve issues related to procurement transactions such as requisitions, purchase orders, supplier management, and sourcing.
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• Perform root cause analysis for production issues and implement corrective solutions.
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• Monitor and support integrations between Oracle Procurement and other systems such as Finance, Supplier portals, and middleware platforms.
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• Manage change requests, configuration updates, and minor system enhancements.
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• Support system deployments, patch testing, and user acceptance testing.
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• Work closely with business users to understand issues, provide functional guidance, and ensure business continuity.
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• Coordinate with technical teams and Oracle support for complex issues and system improvements.
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• Provide training and support to end-users on Oracle Procurement functionalities
• Required Experience:
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• Strong experience in Oracle Procurement modules such as Purchasing, Self Service Procurement, Supplier Management, and Sourcing.
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• Drive strategic sourcing initiatives using Oracle tools to achieve cost savings and supplier performance improvements
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• Experience supporting Procure-to-Pay (P2P) business processes in a production environment.
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• Proven experience providing L2/L3 production support and handling incident management.
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• Ability to troubleshoot functional and integration issues across procurement systems.
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• Experience working with ticketing tools such as ServiceNow or Jira.
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• Good understanding of Oracle ERP integrations and data flow between procurement and finance systems.
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• Strong communication and stakeholder management skills

Requirements

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• Experience with Oracle Fusion Cloud Procurement modules.
• Knowledge of Oracle Integration Cloud (OIC) or other middleware technologies.
• Understanding of procurement reporting, data analysis, and troubleshooting using SQL.
• Experience in managing system enhancements, release cycles, and change management processes.
• ITIL knowledge or experience working in structured production support environments
• Additional Information
• About Us, Our Culture & What We Can Offer You
• #BR-CB

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