Senior Associate, Procurement Operations Center

About the role

As an Associate in the Procurement Operations Center, you will play a key role in ensuring efficient, accurate, and compliant procurement processes across the organization. This position supports the full Source-to-Pay (S2P) lifecycle, including purchase order management, system oversight, and issue resolution. You will collaborate closely with internal stakeholders, Finance, Accounts Payable, and suppliers to drive operational excellence and support procurement transformation initiatives.

Responsibilities

• Oversee complex PO processes and troubleshoot discrepancies (e.g., price mismatches, GR issues).
• Act as subject matter expert for PR/PO workflows and system integrations.
• Support continuous improvement initiatives and process optimization.
• Collaborate with Finance and AP to resolve escalated issues.
• Train business in the new way of working
• Train junior team members and provide guidance on best practices.
• Purchase Order & Requisition Management
• Create, modify, and close Purchase Orders (POs) in SAP and related ERP systems for Goods and Services
• Including logistics, planning and stock management for lab consumables in NL
• Ensure PO accuracy and compliance with procurement policies.
• Monitor approval flows and follow up on goods receipt and delivery timelines.
• Identify and correct errors (e.g., incorrect GR flags).
• Assist with Master Data creation and update requests (via BIZAGI into SAP)
• Stakeholder & Supplier Support
• Serve as first-line support for procurement-related inquiries.
• Coordinate communication between Line of Business (LoB), Accounts Payable, and suppliers.
• Resolve issues such as price discrepancies and PO errors.
• System & Process Oversight
• Monitor procurement inboxes and approval queues.
• Maintain dashboards (e.g., Power BI) and assist with analytics as needed
• Act as a champion for Source-to-Pay processes, raising issues to Finance COE and Finance IT.
• Documentation & Compliance
• Maintain accurate records for audits and internal controls.
• Support internal audit reviews and process documentation.
• Contribute to user acceptance testing (UAT) and process guideline creation.

Requirements

• Education
• Bachelor's degree in Supply Chain Management, Procurement, Business Administration, Finance, Accounting, or a related field.
• 3-5+ years of experience in Procurement Operations, Source-to-Pay (S2P), Procure-to-Pay (P2P), Purchasing, or Shared Services environments.
• Hands-on experience managing Purchase Requisitions (PRs) and Purchase Orders (POs) in SAP or similar ERP systems.
• Experience collaborating with Finance, Accounts Payable (AP), suppliers, and business stakeholders.
• Experience supporting procurement process improvements, system implementations, or transformation projects.
• Exposure to audit support, compliance requirements, and process documentation.
• Technical Skills
• Strong SAP procurement module knowledge (PR, PO, Goods Receipt, Vendor Master Data).
• Understanding of Source-to-Pay (S2P) and Procure-to-Pay (P2P) processes.
• Experience troubleshooting procurement issues such as price mismatches, Goods Receipt discrepancies, PO errors, and approval workflow issues.
• Knowledge of master data management processes.
• Familiarity with workflow tools such as Bizagi is an advantage.
• Functional Competencies
• Ability to act as a Subject Matter Expert (SME) for procurement operations and PR/PO workflows.
• Strong stakeholder management and customer service skills.
• Ability to train business users and coach junior team members.
• Experience managing procurement inboxes, approval queues, and escalated issues.
• Understanding of procurement compliance, internal controls, and audit requirements.
• Soft Skills
• Excellent problem-solving and analytical skills.
• Strong attention to detail and accuracy.
• Effective communication and collaboration skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Continuous improvement mindset with a focus on operational excellence.
• Proactive and service-oriented approach.

Benefits

Additional Information

At Genmab, we are dedicated to building extra[not]ordinary® futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines® that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us!

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