Learning Experience Designer - Multimedia & Quality, HR, Associate

Responsibilities

• Learning Experience & Design Thinking
• Apply design thinking principles to learning problems, with a strong focus on learner needs, usability, clarity, and engagement.
• Translate complex content into effective learning experience concepts, structures, and creative approaches.
• Partner with stakeholders, SMEs, and internal teams to shape learning solutions that go beyond traditional click-through training.
• Recommend the right modality for the need - such as micro-learning, scenario-based learning, guided journeys, multimedia-led explainers, or performance support assets.
• Storyboarding & Creative Direction
• Create strong concept notes, storyboards, design briefs, and visual approaches for digital learning solutions.
• Rapidly interpret new subject matter and convert it into clear, compelling learning narratives.
• Guide the visual and interaction approach for modules that may later be developed by specialist developers.
• Bring fresh thinking on how to make learning more engaging and modern for BlackRock employees.
• Multimedia Design & Asset Creation
• Create or direct the creation of multimedia assets including:
• explainer videos
• motion graphics
• simple animations
• visual learning assets
• micro-learning components
• Use multimedia strategically to simplify complex concepts, especially in areas such as compliance, risk, AI, and financial topics.
• Support the team in introducing newer, richer learning formats that improve engagement without compromising clarity or governance.
• Quality Review & Learning Standards
• Act as a quality gatekeeper for digital learning outputs created by internal or external developers.
• Review modules for:
• learner experience quality
• instructional flow
• visual consistency
• interaction suitability
• accessibility considerations
• content clarity
• overall production quality
• Ensure outputs are aligned with internal design standards, brand expectations, and the intended learning experience.
• Identify improvements proactively and provide actionable feedback to designers / developers before finalisation .
• Reusable Design Frameworks
• Help define and maintain reusable design patterns, templates, and quality benchmarks for the team.
• Contribute to building a more consistent, scalable, and modern learning design ecosystem across the function.

Requirements

• Strong design thinking mindset with the ability to solve learning problems creatively and practically.
• Strong capability in storyboarding, concept design, and learner-centric solution design .
• Good understanding of modern digital learning formats , especially:
• micro-learning
• scenario-based learning
• multimedia-led learning
• visual storytelling
• newer, more engaging learning modes for a professional workforce
• Strong visual judgment and ability to critique learning outputs meaningfully.
• Ability to balance creativity with enterprise appropriateness, clarity, and quality standards.
• Confidence in reviewing work created by others and raising the bar on learner experience.
• Core Skills Required
• Learning Experience Design
• Experience designing engaging digital learning solutions for adult learners.
• Strong storyboard and design-document creation capability.
• Ability to translate business / compliance-heavy content into learner-friendly experiences.
• Knowledge of modern learning design approaches and learner engagement techniques.
• Multimedia & Visual Design
• Strong multimedia sensibility, including video, visual storytelling, motion-led explanation, or animation-based communication.
• Experience with tools such as Adobe Creative Suite or equivalent for multimedia asset creation.
• Ability to create polished, professional, and enterprise-appropriate visual outputs.
• Quality Assurance / Review
• Strong eye for detail and quality.
• Ability to assess and improve digital learning against defined standards.
• Experience reviewin

Additional Information

About this role Role Summary We are looking for a highly creative and strategically minded Learning Experience Designer who can bring strong design thinking, multimedia capability, and quality governance to our internal learning portfolio. T his role is intended for someone who can elevate the overall learner experience by shaping the design approach, conceptualising engaging learning solutions, creating high-impact multimedia assets, and conducting rigorous quality reviews across digital learning products. The ideal candidate will be able to take complex business and compliance content and translate it into learner-friendly, modern, visually engaging experiences suited for BlackRock's professional audience. They should be comfortable working across multiple learning formats including micro-learning, scenario-based experiences, animation-led explainers, and other emerging learning modes . This person will play a key role in ensuring that learning solutions are not only instructionally sound, but also visually compelling, user-centric, scalable, and aligned to firm standards.

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