Global Technical Service Partner Coordinator (12-Month Contract)

About the role

We are looking for a detail-driven Global Technical Service Partner Coordinator to manage and standardize pricing and contract workflows for global service partners. This role plays a critical part in ensuring accurate documentation, process compliance, and smooth coordination across multiple stakeholders including Sales Operations, Finance, Legal, and Service Operations. You will act as a key operational integrator , supporting end-to-end workflow execution while driving consistency and governance in a global, matrixed environment.

Responsibilities

• Pricing Workflow Coordination
• Coordinate end-to-end pricing workflows , ensuring accuracy of inputs, templates, and supporting data
• Validate key operational inputs (e.g., volumes, SLAs, cost structures, capabilities)
• Prepare and package pricing documentation for cross-functional approvals
• Track workflow status, manage version control, and escalate delays
• Contract Workflow Coordination
• Ensure correct contract templates and operational details (SOPs, SLAs, requirements) are included
• Coordinate contract routing with Legal, Procurement, Finance, and Sales Ops
• Track contract lifecycle and ensure proper documentation storage and communication
• Governance & Process Standardization
• Enforce compliance with global SOPs, templates, and governance frameworks
• Maintain trackers and dashboards for workflow performance (cycle time, approvals)
• Support audit readiness and compliance checks
• Identify process gaps and contribute to continuous improvement initiatives
• Cross-Functional Collaboration
• Act as the key coordination point across Enablement, Operations, Finance, Legal, Quality, and GSA teams
• Ensure stakeholders receive complete and accurate documentation for efficient processing
• Support adoption of new tools, workflows, and governance models

Requirements

• Required
• 3-5 years of experience in operations, coordination, vendor/partner management, or workflow governance
• Strong experience managing cross-functional processes and documentation workflows
• Excellent attention to detail and ability to interpret SOPs, SLAs, and structured processes
• Strong stakeholder management and communication skills in a global environment
• Ability to manage multiple workflows in a fast-paced, matrixed organization
• Preferred
• Experience with pricing, contracts, or commercial workflows
• Exposure to service operations or partner ecosystem management
• Familiarity with tools such as Smartsheet, Confluence, SharePoint, or similar
• Experience working with global stakeholders across regions
• Key Competencies
• High attention to accuracy, compliance, and governance
• Strong coordination and execution-focused mindset
• Ability to manage complexity across multiple stakeholders
• Proactive problem-solving and escalation management.
• #LI-APAC

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Company Intel

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