DB Service Business Development Leader-International

About the role

Working Experience Preferred University Master's degree (Engineering and/or Business) Master's degree in international business management (MBA) will be a plus Minimum 10 years in customer interfacing roles preferably in multi country role. Previous experience in Services Ability to understand, influence & convince customers and internal stakeholders in a complex, fast moving set up Aptitude stand time pressure and stress while keeping high performance level Ability to develop and manage customer relationships at the senior leadership and influence levels Leadership in the use of digital tools (BFS, Totango) for personal efficiency and country/customer engagement Strong skills using Microsoft Office suite of applications (Excel, Word, PowerPoint) Business Understanding Good Verbal and Written communication skills in English Ability to simulate estimation models to forecast and drive decisions Analytical - critical reasoning and quantitative analysis skills a plus Understanding of our digital service tools (e.g. Building Advisor) and how these are used to drive customer outcomes Areas of Responsibility Deploy Best-in-Class Digital Energy Services Playbook Deploy best in class Digital Energy Services playbook focused on DE Software & Solutions offers in the zone: Demand creation on Ecofit/transitions Ecocare Service Plans Field Quotes Deploy pricing actions Grow EcoCare recurring revenue, including SL2 conversion. Drive Legacy BMS Install Base transitions with Ecofit: Track Installed Base by deployment of Global tools Clear coverage Action plan by account with a focus on Top 15 On Demand Field Quotes Campaigns: Drive Field Quotes from Field Service technicians with field quote/lead generation tool deployment Incentives and campaigns to grow $/Field Service Representative Deploy Services Pricing Actions. Provide proactive inputs to Offer development with feedback from countries and on competitive landscape. Level: Full Measurement: Service Orders, Sales, margin growth % of Legacy Installed base converted to EBO/Foresight Increase in field quote orders EcoCare Launch & Digital Acceleration Deploy Ecocare playbook to standardize offer and services delivery: Country maturity model Lead/coach top opportunities/accounts conversion Deploy customer success: Manage churn with best in class Customer Success Management Drive customer success Level: Full Measurement: Increase in ARR & Digital ARR Drive Renewals discipline & reduce churn Deploy Services Scorecard and Good Practices Conduct monthly business reviews with key countries in zone. Prepare monthly and Quarterly Business Analysis to provide clear visibility to the management and countries on success and areas of attention to improve with an Action plan. Level: Full Measurement: Scorecard and review completion Action plan to drive performance impact Services Management Process & Operating Model Deployment Assist countries in deploying and using service management processes, tools and blueprint to drive long term services transformation and efficiency. Track metrics such as utilization. Advocate, monitor compliance with global tools and process, recommend and track corrective actions. Drive Operating Model Design & Deployment. Level: Partial Measurement: Measures as per services scorecard Growth, Competency Development & Community Building Focus on top Ecofit & Ecocare opportunities by zone. Support customers and countries in market/customer/segment driven growth actions. Deploy Services Sales & FSR Competency Development for Demand creation and services delivery for EcoCare & Ecofit. Share customer wins, good practices across countries. Build community of practice. Level: Full Measurement: Top opportunities focus Sales community & competency development What's in it for me? Lead high-visibility initiatives that directly influence business growth and market success Work with a collaborative team that values strategic thinking and innovation Access to professional development opportunities and pathways for career advancement Dynamic, supportive culture where your expertise drives meaningful impact Bring your commercialization expertise to a team that's ready to welcome you - apply today! Rewards designed for you Our Total Rewards is our way of saying: We see you and we value you. It's more than just pay and benefits-it's a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we're here for what matters most to you. Discover more at our Career Page . * Country-specific programs and initiatives may be available. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creat

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